
Dedicated healthcare professional with expertise in palliative care empathy, ethics and confidentiality, and healthcare quality standards. Proficient in advanced decision-making and adept at handling medical emergencies, including phlebotomy, ECG recording, and venepuncture. Skilled in utilising Microsoft Office Suite, Google Workspace, and basic EMIS / Care Management Systems to enhance operational efficiency. Knowledgeable in NHS e-Learning and CPD Portals, with a strong understanding of cybersecurity measures awareness, practices in healthcare, and governance knowledge. Strong communication, coordination, and IT skills with a growing interest in administrative and care coordination roles.