Joey Stephan
Freshwater,United Kingdom
Summary
I am a motivated individual with diverse experience across customer-facing roles. Demonstrating a strong interpersonal skills and a commitment to teamwork, fostering collaboration to achieve business objectives. Eager to leverage adaptable strengths in logistics and distribution to contribute to organisational success.
Overview
8
8
years of professional experience
Work history
Front of House Member
The Hut Group
2024.03 - 2026.07
- Served up to 800 guests daily in high-paced environment, ensuring consistent service standards from entrance to exit.
- Upsold and cross-sold additional items to customers, enhancing overall restaurant sales.
Marketing Intern
Uni Steps
2024.10 - 2025.02
- Managed in-person marketing initiatives to promote company product to businesses, enhancing outreach efforts.
- Developed social media content and information gathering methods, contributing to ongoing marketing strategies for the business.
Waiter
Warner Leisure Hotels
2022.09 - 2023.08
- Executed waiter responsibilities while collaborating with colleagues to maintain high service standards.
- Resolved customer complaints, improving satisfaction and strengthening business loyalty.
Waiter
Longbeach Bar
2018.03 - 2022.09
- Served customers and maintained cleanliness to enhance dining experience, managed stock levels to ensure availability, and planned services for efficient operations.
Education
Bachelor of Business Administration - International Business Management
Cardiff Metropolitan University
CardiffSkills
- Inventory management
- Supply chain management
- Expert proficiency with Excel
- Data analysis
- Coordination
- Team collaboration
HOBBIES AND INTERESTS
Sailing, Reading, Kayaking, Archery
Timeline
Marketing Intern
Uni Steps
2024.10 - 2025.02
Front of House Member
The Hut Group
2024.03 - 2026.07
Waiter
Warner Leisure Hotels
2022.09 - 2023.08
Waiter
Longbeach Bar
2018.03 - 2022.09
Bachelor of Business Administration - International Business Management
Cardiff Metropolitan University