Summary
Overview
Work history
Education
Skills
References
Timeline
Generic

Joel Downes

Summary

Motivated and adaptable with a diverse background in outdoor work, customer service, and operational roles. Experienced in groundskeeping, including tree trimming, cable laying, and managing outdoor spaces, with a proven ability to work effectively in all weather conditions and tackle new challenges. Additional experience in reception and retail roles, with a focus on delivering excellent customer service, and holder of a linguistics degree bringing analytical and communication skills to all tasks. Looking to leverage this blend of skills and experience in roles that combine physical labor, problem-solving, and customer interaction.

Overview

10
10
years of professional experience

Work history

Bar and Reception Assistant

The Belgrave Hotel
Tenby, Pembrokeshire
01.2025 - 09.2025
  • Completed daily clerical tasks and cashing-up of the bar.
  • Managed front-desk duties like check-ins and managing queries guests may have, as well as serving drinks at the bar.
  • Also helped out waiting tables in the restaurant and helped the head chef prepare food.

Grounds and Reception Assistant

Trevayne Farm & Campsite
Saundersfoot, Pembrokeshire
07.2022 - 08.2024
  • Managed front desk duties, including calls and being the first point of contact for guests.
  • Worked in all weather conditions to ensure task completion on time.
  • Operated machinery like lawn mowers, strimmers and hedge trimmers, achieving a well-groomed look for the park grounds.

Procurement and Production manager

Underground Surf and Skate
Tenby, Pembrokeshire
04.2019 - 06.2021
  • Oversaw the ordering of stock and supplies like ink, screens and garments for production.
  • Managed production of garments to be used for deliveries and in-store.
  • Designed and developed the website using Wix.

Sales assistant

Underground Surf and Skate
Tenby, Pembrokeshire
06.2015 - 05.2017
  • Balanced till at end of day, maintaining accurate records.
  • Trained new cashiers on store policies and procedures to maintain standards.
  • Completed opening and closing procedures each day.

Education

Bachelor of Arts - English Language for Speech and Language Therapy

Bangor University
/2021 - /2024

Skills

  • Experience in finance, budgeting and fundraising gained from my role as treasurer with the Bangor Muddogs in university
  • Excellent research and communication skills attained from a degree in linguistics
  • Microsoft office proficiency including Microsoft Excel
  • Experienced in customer service
  • Inventory control
  • Experience with website designing apps like Wix

References

References available upon request.

Timeline

Bar and Reception Assistant

The Belgrave Hotel
01.2025 - 09.2025

Grounds and Reception Assistant

Trevayne Farm & Campsite
07.2022 - 08.2024

Procurement and Production manager

Underground Surf and Skate
04.2019 - 06.2021

Sales assistant

Underground Surf and Skate
06.2015 - 05.2017

Bachelor of Arts - English Language for Speech and Language Therapy

Bangor University
/2021 - /2024
Joel Downes