Ambassador for mouth cancer awareness (House of Commons speaker) Allotment gardener Tabletop strategy gamer (Warhammer, D&D) Active in autism awareness at school Dad of three
Joe Butler
Southampton,Hampshire
Summary
Results-driven Head of Projects & Installation with a strong background in managing high-value installation projects in the UK and Ireland. Skilled in developing teams, building subcontractor networks, and ensuring quality control. Expertise in project planning, risk management, and stakeholder engagement, focused on enhancing operational efficiency and client satisfaction.
Overview
7
7
Certification
19
19
years of professional experience
Work History
HEAD OF PROJECTS & INSTALLATION
Tekta UK.
Horndean, Hampshire
09.2022 - Current
- Lead all high‑value installation projects end‑to‑end, ensuring delivery on time, on budget, and to client specification across UK & Ireland
- Lead all high‑value installation projects end‑to‑end, ensuring consistent delivery and client satisfaction
- Managed and developed installation teams, building and maintaining high‑performing subcontractor network to enhance project delivery
- Manage installation teams and build a high‑performing subcontractor network
- Oversaw operational systems, workflows, and planning to optimise project execution and improve consistency
- Drove strategic performance initiatives and conducted root‑cause analysis to eliminate issues and enhance project outcomes
- Conduct final QC and technical sign‑offs, maintaining top-tier standards
- Serve as Tekta’s H&S lead, owning RAMS governance and sustaining a zero‑harm record
- Transitioned from Head of Projects to Head of Installation to sharpen delivery and site performance
NON-CLINICAL SERVICES MANAGER
Trinity Homeless Centre
Winchester
01.2021 - 09.2022
- Oversaw non‑clinical operations to deliver effective support services for vulnerable clients
- Managed facilities and compliance, coordinating daily services to ensure safety and stability
- Led process improvements and cross‑team collaboration to enhance service quality and operational efficiency
- Managed construction projects for accommodation and medical facilities, improving living conditions for centre residents
NATIONAL INSTALLATIONS MANAGER
Home Logic UK Ltd.
Southampton
07.2020 - 01.2021
- Coordinated installation planning across UK and ROI for diverse home improvement projects involving 25+ teams
- Managed post-sale complaints and streamlined workflow, enhancing customer care processes
- Led recruitment efforts for internal direct reports and field teams across multiple locations.
INSTALLATIONS MANAGER
The Garage Door Company
Leeds / Southampton
06.2019 - 06.2020
- Coordinated installation planning for region (Hampshire, Yorkshire and the Humber) while engaging with national housebuilders to align project schedules
- Delivered regular reporting on works progress and monitored construction timelines to prevent deviation from works schedule.
- Coordinated with project managers to monitor project progress, addressing technical challenges and ensuring timely completion.
- Tested equipment, machinery and instruments to assess proper functioning.
HEAD OF CUSTOMER SERVICE
Sheridan Fabrications Ltd.
Normanton, Wakefield
01.2019 - 06.2019
SUBCONTRACTS MANAGER
Façade and Glazing Solutions, formerly Saint-Gobain Plc.
06.2016 - 01.2019
- Cultivated relationships and negotiated competitive rates within subcontract network, enhancing collaboration and maximising value.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
OPERATIONS MANAGER
Arcadia Plc.
Leeds
09.2013 - 06.2016
HEAD OF CUSTOMER & BUSINESS SERVICES
Sun Dental Labs UK Ltd.
Barnsley
01.2012 - 09.2013
- Developed and sustained ISO 9001 system to enhance customer satisfaction monitoring.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
CONTINUOUS IMPROVEMENT MANAGER
Volkswagen Group, Capita
03.2007 - 12.2011
- Analysed output and quality trends, developed action plans and conducted reviews to mitigate risks and enhance pathways to success.
- Managed staff hiring, training and performance goals.
- Performed investigations and assessments to determine areas of improvement.
- Trained staff in Good Manufacturing Practices (GMP)s to drive consistently high standards.
Education
1st BA (Hons) - Psychology
1st BSc (Hons) - Forensic Criminology
2:1 BA (Hons) - Law
A Level - Maths, Chemistry, English & Biology
11 GCSE’s - Maths (A), English (A)
Skills
- Project delivery
- Risk management
- Quality improvement
- Leading installation teams and subcontractor networks
- Stakeholder coordination
- Operational accountability
- Data management
- Documentation accuracy
- MS Office, Project, Visio, PowerPoint
- AI workflows
- Problem solving
- Complaint resolution
- Clear written and verbal communication
- Relationship building with clients and partners
- Managing pressure, deadlines, and competing priorities
- Performance coaching
- Budget control and monitoring
- Risk mitigation
- Stakeholder management
- Leadership development
- Technical project management
References
Available on request
Certification
- Mental Health First Aid (Level 3)
- First Aid at Work (Level 3)
- SMSTS
- IOSH Managing Safely
- SEATS
- Member of Association of Project Managers
- Autism in the Workplace accredited
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HEAD OF PROJECTS & INSTALLATION - Tekta UK.
09.2022 - Current
NON-CLINICAL SERVICES MANAGER - Trinity Homeless Centre
01.2021 - 09.2022
NATIONAL INSTALLATIONS MANAGER - Home Logic UK Ltd.
07.2020 - 01.2021
INSTALLATIONS MANAGER - The Garage Door Company
06.2019 - 06.2020
HEAD OF CUSTOMER SERVICE - Sheridan Fabrications Ltd.
01.2019 - 06.2019
SUBCONTRACTS MANAGER - Façade and Glazing Solutions, formerly Saint-Gobain Plc.
06.2016 - 01.2019
OPERATIONS MANAGER - Arcadia Plc.
09.2013 - 06.2016
HEAD OF CUSTOMER & BUSINESS SERVICES - Sun Dental Labs UK Ltd.
01.2012 - 09.2013
CONTINUOUS IMPROVEMENT MANAGER - Volkswagen Group, Capita
03.2007 - 12.2011
- 1st BA (Hons), Psychology
- 1st BSc (Hons), Forensic Criminology
- 2:1 BA (Hons), Law
Penistone Sixth Form - A Level, Maths, Chemistry, English & Biology
- 11 GCSE’s, Maths (A), English (A)