Scott Shepherd
Cheshire
Summary
High-achieving management professional possessing excellent communication, organisational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Results-orientated and high-energy professional with a talent for leading by example and inspiring peak performance. Recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.
Committed director with exceptional organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Has significant experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Director of Global Projects
TCS Consultants Limited
Northwich, Cheshire
03.2007 - Current
- Delivered over 252 projects in 17 years with annualised savings of in excess of €1bn
- Reviewed reports from subordinate management to identify areas of opportunity.
- Evaluated market trends and competitor activities, informing strategic decision-making.
- Directed day-to-day work of over 10 employees and motivated teams to exceed objectives.
- Allocated resources to teams and projects based on need, performance and availability.
- Facilitated professional development programs, enhancing leadership capabilities within organisation.
- Provided strategic insights for informed decision-making to board of directors.
- Championed customer-centric approach, enhancing overall service delivery and satisfaction.
- Created and led successful business culture focused on performance.
- Recruited and developed high-performing teams, with focus on talent retention.
- Recruited and managed senior staff in more than 20 project with focus on delivering clear results.
- Implemented process improvements, streamlining operations for increased productivity.
- Led negotiations with vendors and suppliers, securing favourable terms.
- Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
- Established budgets based on historical, current and forecasted business data.
- Managed on-site evaluations, internal audits and customer surveys for more than 50 different clients.
- Generated Key Performance Indicator reporting to drive better performance.
- Reviewed customer history to recommend appropriate products and services.
- Chaired project governance reviews and resolved challenges.
- Created classification systems to manage archives.
- Managed desires and expectations for key stakeholders across numerous high-value projects.
- Collaborated with cross-functional teams to draft strategic, realistic project schedules and plans.
- Developed organisational policies for administrative oversight and internal controls allowing further savings to be made.
- Designed project presentations and reports for executive teams.
- Developed analytics tools to track project progress and impact.
- Built company reputation by managing and successfully delivering projects.
- Monitored health and safety measures for guaranteed compliance.
- Led meetings with department executives to review project status, drafting action plans to deliver proposed changes.
- Tracked and communicated project status, timelines and action items from project inception to delivery shared with all relevant tools such as Sharepoint.
- Reduced costs by allocating site resources and subcontractors for strict budget controls.
- Delivered projects on time and under budget through strict implementation and cost controls.
- Translated senior management directives into actionable front-line policies and implemented changes with staff.
- Delivered on revenue targets and service KPIs.
Development Director
UK Mail (DHL)
Birmingham, West Midlands
03.1999 - 02.2007
- Conducted public presentations and prepared materials.
- Analysed internal factors impacting public profile and messaging and implemented improvements.
- Directed strategic messaging initiatives to guide or control critical messaging.
- Handled crisis communication with professionalism and proactive mindset to mitigate damage and restore positive image.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Engaged with stakeholders to build relationships and brand awareness.
- Successfully delivered on tasks within tight deadlines.
- Generated Key Performance Indicator reporting to drive better performance.
- Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
- Managed teams by overseeing hiring, training and professional growth of employees.
Regional sales manager
Initial City Link
Warrington, Cheshire
04.1990 - 01.1999
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Analysed sales to identify top-performing products.
- Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities.
- Strategised cross-promotions with new and existing partners to expand sales and marketing opportunities for more than £5m of customer growth annually.
- Analysed sales reports to identify trends and update strategies.
- Defined business strategies and roadmaps to drive performance across sales, promotions and marketing departments.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Conducted regular market assessments to stay current on trends and maintain readiness for changes.
- Oversaw planning and execution of targeted sales and marketing strategies to deliver budgets in excess of £20m.
- Generated Key Performance Indicator reporting to drive better performance.
- Analysed data and information to identify issues and create tailored solutions.
- Allocated teams, materials and calendar space for individual projects.
Education
A-Levels - Physics, English, Mathematics, Geography
William Edwards School
Grays 09/1981 - 09/1986
Skills
- Strategic consultancy
- Project budgeting
- Contract negotiation
- Project delivery
- High-value project management
- Business analysis
- Contract management
- Business strategic planning
- Communication skills
- Customer-focused
- Problem-solving
- Knowledge of Logistics, Supply Chain, Manufacturing, FMCG
sections.external_links.name
Affiliations
- Passionate Football (Soccer) supporter
Accomplishments
New Business Startup award 2009 (NatWest)
Accredited with a number of awards in my career including:
8 promotions in 17 years working within two market leading supply chain businesses
Entered into the Winners Circle of outstanding contribution 2004
Employee of the year 2003
Highest revenue generation of a new starter twice in 1991 & 1999
National Sales Manager of the year 1994, 1996, 1998
Certification
ISO 9001, 14001 and 27001 - audited and implemented
Prince 2 practitioner 2001
Workday superuser
Monday.com user
PM for Trello power user
Project for Mac - expert
MS project - expert
Languages
English
Proficient (C2)
French
Beginner (A1)
German
Beginner
Timeline
Director of Global Projects
TCS Consultants Limited
03.2007 - Current
Development Director
UK Mail (DHL)
03.1999 - 02.2007
Regional sales manager
Initial City Link
04.1990 - 01.1999
A-Levels - Physics, English, Mathematics, Geography
William Edwards School
09/1981 - 09/1986
ISO 9001, 14001 and 27001 - audited and implemented
Prince 2 practitioner 2001
Workday superuser
Monday.com user
PM for Trello power user
Project for Mac - expert
MS project - expert
Similar Profiles
Lianese AumaLianese Auma
Physical Planner Project Assistant at Silverwind Consultants Limited & UDELC ConsultantsPhysical Planner Project Assistant at Silverwind Consultants Limited & UDELC Consultants
Prashant BhushanPrashant Bhushan
AUTOMATION TEST ENGINEER at TCS LIMITED, DEUTSCHE BANKAUTOMATION TEST ENGINEER at TCS LIMITED, DEUTSCHE BANK
Janaki Devi.Janaki Devi.
Senior Analyst at Tata Consultancy Services (TCS), Hexaware Technologies limitedSenior Analyst at Tata Consultancy Services (TCS), Hexaware Technologies limited