Summary
Overview
Work History
Education
Skills
Work experience
Timeline
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Joe Smalley

Chorley,Lancashire

Summary

I am a Team Leader with 5 years of experience in a fast paced, target driven environment. I am adept at optimising store operations, driving sales and providing exceptional customer service. I am skilled in leading and motivating teams to peak performance. I have always undertaken extra learning opportunities in my work life, as I am passionate about learning new skills and furthering my knowledge.

Overview

11
11
years of professional experience

Work History

Sales team leader

Asda
Chorley, Lancashire
07.2019 - Current
  • Delegated sales team tasks and managed resource allocation in collaboration with upper management.
  • Motivated team members to exceed established sales targets, creating incentives to increase morale.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Maximised sales opportunities by communicating product value proposition and selling points.
  • Recognised and rewarded high performance within team, boosting sales.
  • Customised promotional strategies to meet needs of different clients, products and services.
  • Maximised brand visibility and awareness by implementing store merchandising initiatives and maintaining optimal stock levels.
  • Managed team of staff, driving performance with motivational strategies to exceed sales targets.
  • Fire safety trained, meaning responsible for the store during certain working hours.
  • Powered pallet truck trained giving a further understanding of machinery in the work place.
  • Wide knowledge of processing systems, including data analysis tools.

Farm hand

Family Farm
Chorley, Lancashire
03.2014 - Current
  • Prepared feed for and fed livestock.
  • Handled daily animal care covering feeding, watering and cleaning work.
  • Kept storage conditions clean and dry to maintain quality supplies.
  • Herded animals and helped with movement between fields, paddocks and stables.
  • Cleaned farm buildings and equipment to maintain stable operations.
  • Milked cows using dairy farm machinery.

Assistant football coach

Little Kickers
Bolton, Lancashire
06.2019 - 02.2022
  • Coached young individuals to refine specific techniques and enhance confidence.
  • Determined ways to improve overall football programme through innovative ideas and quality coaching.
  • Led practice sessions to simulate gameplay and help athletes learn new strategies.
  • Established positive team culture by building inclusive and supportive environment.
  • Maintained safe training environments for minimised risk of injury.

Education

Bachelor of Science - Criminology

Lancaster University
Lancaster

BTEC level 3 extended Diploma - Business

Runshaw College
Leyland

Skills

  • Relationship Management
  • Customer relationship management
  • Good time management
  • Critical thinking
  • Adaptable
  • Commitment to quality
  • Focus on customer satisfaction
  • Problem- solving


Work experience

Whilst in my current employment, I have completed further management training.


United Utilities - water treatment engineer. Performed tasks such as testing levels of chlorine in water.

Timeline

Sales team leader

Asda
07.2019 - Current

Assistant football coach

Little Kickers
06.2019 - 02.2022

Farm hand

Family Farm
03.2014 - Current

Bachelor of Science - Criminology

Lancaster University

BTEC level 3 extended Diploma - Business

Runshaw College

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Joe Smalley