Joe Ratcliffe
Sheffield,Staff
Summary
I am a hardworking and adaptable person, currently in my second year of university, actively pursuing a degree in Business Management while continuing to build a diverse and well-rounded skill set through a range of employment experiences. These include roles such as bartender, food and beverage assistant for events, warehouse operative, and scanner, all of which have strengthened my ability to work effectively in fast-paced, high-pressure environments. These positions have developed my communication skills, attention to detail, time management, and resilience—qualities I bring into both my academic and professional life.
Before entering university, I successfully completed my A Levels while holding part-time employment. This experience taught me the value of discipline, responsibility, and balancing priorities. Managing my academic workload alongside my job commitments allowed me to develop a strong work ethic, multitasking ability, and an understanding of professional expectations from a young age.
Outside of formal employment, I have demonstrated leadership as captain of my football team, where I was responsible for motivating teammates, promoting unity, and leading by example. My passion for sport and community also led me to volunteer as an assistant coach for a youth football team, where I helped young players and supported their personal development through sport. In addition, I volunteered in a charity shop, which gave me experience in customer service, team collaboration, and retail operations, further strengthening my organisational skills.
I take pride in being dependable, enthusiastic, and quick to learn. I’m keen to continue developing both professionally and personally, with a desire to make meaningful contributions to any role I undertake.
In my spare time, I enjoy staying active and social. My hobbies include playing football, going to the gym and running. I also value time spent socialising with friends and family, which helps me maintain a healthy balance between work, study, and personal life.
Overview
3
3
years of professional experience
Work history
Scanner operator
Pearson Education
Rotherham, South Yorkshire
05.2025 - Current
This is a temporary job I am currently working. My contract lasts 6 weeks, as I search for a more permanent position.
- Operated high-speed scanner, ensuring quality outputs.
- Managed large-scale scanning projects to meet deadlines.
- Troubleshoot technical issues to minimise downtime.
- Adhered to workplace health and safety guidelines during operation of machinery.
- Handled and processed sensitive documents in line with data confidentiality regulations.
- Adjusted scanner settings to meet project-specific requirements.
- Used proportion wheels to scale image layout and resolution.
Bartender
JD Wetherspoons
Leamington Spa, Warwickshire
08.2023 - 09.2024
- Provided good service, resulting in happy customers.
- Created an inviting atmosphere through friendly interaction with customers.
- Handled cash transactions securely minimising risk of theft or fraud.
- Communicated clearly with kitchen staff for better coordination of food orders.
- Adapted quickly to different situations maintaining efficiency even under pressure, in a very busy student bar.
- Collaborated with team members to provide smooth service during busy periods.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service.
Food and Beverage Assistant
Warwick University
Coventry, West Midlands
05.2023 - 01.2024
- Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
- Upheld hygiene standards, resulting in optimal food safety conditions.
- Checked food quality before serving safeguarding diner's experiences.
- Resolved customer complaints efficiently, fostering positive relations and repeat business.
- Managed table arrangement for maximising dining capacity during busy periods.
- Provided service for VIP guests, including CEOs and important meetings.
Warehouse operative
DHL
Ryton on Dunsmore, Warwickshire
11.2022 - 12.2023
- Inspected goods upon arrival, reported any discrepancies or damages.
- Assisted team members in loading large items safely onto delivery trucks.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Performed general maintenance tasks around the warehouse, ensured a safe work environment.
- Stacked and organised freight at specified areas using boards or pallets.
- Used conveyor belt systems to move heavy items across internal spaces.
- Loaded and unloaded delivery vehicles, ensured safe transport of goods.
Education
GCSEs -
Kenilworth School and Sixth Form
Kenilworth, Warwickshire 09/2015 - 06/2020
A-Levels -
Kenilworth School and sixth Form
Kenilworth, Warwickshire 09/2020 - 06/2022
Bachelor of Science - Business Management
Sheffield Hallam University
Sheffield 09/2023 -
Skills
- Customer Service – Gained through bartending and food & beverage assistant roles, consistently delivering friendly, efficient service in high-pressure environments
- Team Leadership – Served as captain of my football team, demonstrating leadership, communication, and motivational skills
- Coaching & Mentoring – Volunteered as an assistant coach for a youth football team, helping to develop young players' skills, teamwork, and confidence
- Event Support & Hospitality – Experienced in large-scale event setups and service, with strong adaptability and attention to detail
- Physical Stamina & Efficiency – Developed through warehouse operative and scanning roles, ensuring accurate handling, organisation, and timely processing of goods
- Volunteering & Community Engagement – Volunteered at a charity shop, assisting with sales, stock management, and providing customer support
- Time Management & Reliability – Proven ability to manage multiple responsibilities effectively, always punctual and dependable
- Problem Solving – Frequently resolved customer and logistical issues quickly and calmly in fast-paced roles
- Cash Handling & POS Operation – Comfortable with handling cash, operating tills, and maintaining accurate records during shifts
Timeline
Scanner operator
Pearson Education
05.2025 - Current
Bartender
JD Wetherspoons
08.2023 - 09.2024
Food and Beverage Assistant
Warwick University
05.2023 - 01.2024
Warehouse operative
DHL
11.2022 - 12.2023
GCSEs -
Kenilworth School and Sixth Form
09/2015 - 06/2020
A-Levels -
Kenilworth School and sixth Form
09/2020 - 06/2022
Bachelor of Science - Business Management
Sheffield Hallam University
09/2023 -
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