JOE MCLAUGHLIN
Middleton Stoney,Oxfordshire
Summary
Motivated and proactive individual with strong communication, problem-solving, and customer service skills. Experienced in retail and operations roles, with a proven ability to engage clients, meet targets, and work effectively in fast-paced team environments. Eager to combine practical sales experience with academic learning to develop a long-term career in technical sales and business development.
Overview
3
3
years of professional experience
Work history
Sales assistant
K2 Recruitment
Bicester, Oxfordshire
03.2023 - 09.2023
- Ensured high levels of customer satisfaction through product knowledge and attentive service.
- Identified customer needs and built rapport by asking questions and learning about the client's background.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers with product selection and sales, recommending items to enhance transaction value.
Operations associate
Hugo Boss
Bester Village, Oxfordshire
09.2023 - 04.2025
- Worked well in busy retail environments, coordinating and partnering with other staff to complete tasks efficiently.
- Ensured fitting rooms were tidied and to the required standard following large volumes of use throughout the day.
- Assisted with customer service during busy periods by retrieving various additional sizes or pieces from the stockroom.
- Assisted in streamlining operational processes to enhance overall efficiency.
Stockroom assistant
Michael Kors
Bicester, Oxfordshire
07.2025 - 12.2025
- Managed stockroom operations by ensuring accurate inventory levels and timely restocking of items.
- Coordinated closely with the sales team to locate items quickly, respond to customer requests, and support a smooth customer experience.
- Organised stock items in accordance with company procedures to facilitate easy access and retrieval.
- Conducted regular audits of stockroom inventory to maintain accuracy and prevent discrepancies.
- Assisted with delivery procedures by communicating with partners, unboxing pallets and organising new products into the correct location in the stockroom.
Education
Bachelor of Arts - Politics and International Relations
Loughborough University
Loughborough 09.2025 -
A Levels - History - A. Business - A. Sociology - B.
Bartholomew School
Witney, Oxfordshire 09.2023 - 06.2025
GCSE's - Maths 5, English 6, History 8, Geography 5, Music 6, Science 5
Heyford Park Free School
Upper Heyford, OXFORD 09.2018 - 06.2023
Skills
- Customer service and client relations
- Adaptability in fast-paced environments
- Face-to-face sales
- Effective multitasking
- Confident communication
- Self-motivation
- Microsoft Excel and Word
- Stakeholder negotiation
LANGUAGES
English
Native
Timeline
Bachelor of Arts - Politics and International Relations
Loughborough University
09.2025 -
Stockroom assistant
Michael Kors
07.2025 - 12.2025
A Levels - History - A. Business - A. Sociology - B.
Bartholomew School
09.2023 - 06.2025
Operations associate
Hugo Boss
09.2023 - 04.2025
Sales assistant
K2 Recruitment
03.2023 - 09.2023
GCSE's - Maths 5, English 6, History 8, Geography 5, Music 6, Science 5
Heyford Park Free School
09.2018 - 06.2023