Joe Butler
Brackley
Summary
Senior operations and facilities leader with extensive experience across multi-site, regulated, and high-pressure environments. Proven track record of stabilising operations, embedding governance, managing complex teams and contractors, and delivering consistent performance at scale. Highly visible, hands-on, and trusted to operate at pace while maintaining control of cost, compliance, and service delivery.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Head of Facilities
Fennies
London
2025.12 - 2026.04
- Lead all facilities operations for a portfolio of 32 properties in a fast growing business. Delivering a multi-service model including hard and soft services, compliance, security and catering.
- Driving operational transformation through structured frameworks across compliance, process optimisation and risk management.
- Identified and delivered 20% increase in profit margin through cost efficiency initiatives, including restructuring service delivery models, whilst also improving delivery.
Regional Facilities Manager
Sky TV
2022.08 - 2025.12
- Responsible for the management of facilities operations across 20 sites in the UK, Ireland and Czech Republic on a 38million contract portfolio.
- Delivered continuous performance improvements in all facilities operations, achieving enhanced service levels, reduced downtime and increased stakeholder satisfaction.
- Introduced a digital reporting system that streamlined safety documentation and incident reporting, increasing audit readiness and improving response times. Ensuring 100% compliance across the estate.
- Negotiated and managed contracts with external service providers, leading to a 30% cost reduction (1.8m) in soft services whilst maintaining high service levels.
- Improved colleague engagement scores by 22%, through proactive communication, quick response times to requests and facility upgrades to enhance colleague experience.
- Managed cross-departmental collaboration for planning £1.5m of Asset replacements across the estate.
- Directed delivery of all facilities services across multi-site operations, ensuring compliance, cost control and high standards of service delivery.
- Improved employee engagement by 26% during 3 years focusing on employee initiatives and programs.
Assistant Director - Head of Residence and Facilities
Serco Group
2018.03 - 2022.08
- Oversaw end-to-end budget management, including CAPEX and OpEx, optimizing resource allocation and ensuring profitability across operations.
- Directed and coordinated high-impact incident responses at a senior level, providing strategic direct and cross-functional leadership.
- Developed an authored new Standard Operating Procedures (SOPs) to enhance security operations and ensure compliance with industry standards.
- Improved client engagement score by 15% over 3 years focusing on building positive relationships and improving operational delivery.
Regional Operations Manager
Serco Prisoner escorting and court services
London
2015.04 - 2018.03
- Assisted in overseeing operations and maintenance of prisoner escorting contract for Serco on behalf of the MOJ.
- Implemented an efficient, streamlined data reporting for operational delivery, improving performance times by 20%.
- Supported senior management in strategic planning initiatives and resource allocation for better operational delivery.
Education
Ba Hons - Business Management
Wolverhampton University
Wolverhampton 2018.01 - 2021.01
Skills
- Facility Management
- Project Management
- Building Automation Systems
- Preventative Maintenance Planning
- Contract Management
- Budget Allocation
- Fleet management
- People management
Websites
Certification
- IOSH Managing safely
- MIWFM credential through the International Facility Management Association
LANGUAGES
English
Accomplishments
Improved efficiency with external suppliers analysing contracted schedules and delivering a 30% cost reduction whilst maintain high standards of delivery. Recognized for excellence in contractor management resulting in 100% project completion rate within given timelines for 3 consecutive years. Working alongside partners within our department successfully obtained BREEAM status for construction of new building on flagship campus. Managed cross-departmental collaboration for planning £1.5m of Asset replacements across the estate.
WEBSITES AND SOCIAL LINKS
LinkedIn: linkedin.com
Timeline
Head of Facilities
Fennies
2025.12 - 2026.04
Regional Facilities Manager
Sky TV
2022.08 - 2025.12
Assistant Director - Head of Residence and Facilities
Serco Group
2018.03 - 2022.08
Ba Hons - Business Management
Wolverhampton University
2018.01 - 2021.01
Regional Operations Manager
Serco Prisoner escorting and court services
2015.04 - 2018.03