Jody May
Cranleigh,Surrey
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Organised and dependable with twenty years of experience in the funeral industry. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work history
Funeral manager
Woodford Family Funeral Services
Cranleigh, Surrey
2024.04 - Current
- Ensured compliance with health regulations whilst preparing bodies for viewing or burial.
- Enhanced client trust by providing compassionate and professional funeral arrangements.
- Negotiated contracts with vendors supplying coffins, hearses or other funeral products; ensured cost effectiveness without compromising quality,.
- Coordinated funerals according to cultural, religious, or personal preferences for exceptional service delivery.
- Prioritised hygiene standards whilst embalming bodies; maintained dignity of deceased individuals at all times..
- Managed daily operations of the funeral home with utmost respect for deceased individuals and their families.
- Maintained a serene environment within the chapel during services, ensuring respectful conduct.
- Dressed deceased in chosen clothing and transported bodies to coffins.
- Liaised with mortuary and cemetery professionals to foster smooth transitions,
Freelance Funeral Director and Bearer
Myself, May Funeral Support
Cranleigh, Surrey
2014.09 - 2024.04
- Demonstrated exemplary customer service for increased client satisfaction.
- Organised transport of deceased individuals to the funeral home smoothly.
- Managed budgeting and financial planning for cost-effective services.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Worked flexible hours, covering nights, weekends and bank holidays.
Live-In carer
Cared for my wife
Cranleigh, Surrey
2012.05 - 2014.09
- Prepared nutritious meals, contributing to overall health improvement.
- Performed light housekeeping tasks, creating a comfortable living space for my wife.
- Encouraged independence by supporting in day-to-day chores where possible.
- Managed medication for ensuring regular intake and preventing complications.
- Assisted in mobility to reduce risk of falls or injuries.
- Handled emergency situations calmly, ensuring quick response for the safety of my wife.
- Maintained clean living environment for promoting hygiene and safety.
- Ensured well-being of my wife with daily health assessments.
- Assisted with personal grooming to maintain dignity and self-esteem of my wife
Butcher and Fish Munger
Tesco
Burgess Hill, West Sussex
2010.10 - 2012.05
- Displayed meats attractively to draw in potential buyers.
- Handled various types of meat, meeting diverse consumer needs.
- Sharpened and cleaned tools regularly to ensure optimal performance.
- Met strict deadlines with efficient butchery techniques.
- Provided excellent service for repeat business from satisfied customers.
- Used traditional hand-cutting methods, maintaining authentic product quality.
Bouncer
Vox
Aldershot, Hampshire
2009.02 - 2010.09
- Checked IDs, preventing underage entry.
- Offered help to patrons needing assistance or information.
- Conducted regular perimeter checks to deter unauthorised access.
- Facilitated communication between staff members for seamless operations.
Funeral Service Operative
Chaple and Sons
Crawley, West Sussex
2006.05 - 2008.10
- Maintained cleanliness of hearses and other vehicles contributing to a professional image.
- Facilitated seamless viewings by preparing the bodies appropriately.
- Managed flower arrangements, enhancing the visual aesthetic of the ceremony.
- Assisted in planning and organising funerals for personalised services.
- Transported bodies from mortuaries to funeral sites without any incidents.
- Coordinated smoothly run funerals with meticulous attention to detail.
- Maintained clean and comfortable funeral home environment for a serene atmosphere.
- Ensured respectful and dignified funerals by providing impeccable service to bereaved families.
Funeral Service Operative
Co-op Funeralcare
Guildford, Surrey
2003.04 - 2006.05
- Arranged transportation for family members, alleviating their logistical burden during difficult times.
- Participated in post-funeral receptions as needed demonstrating adaptability and versatility.
- Assisted in embalming process whilst observing all necessary precautions.
- Dressed deceased in chosen clothing and transported bodies to coffins
- Contacted relevant parties to arrange transportation of bodies from place of death to funeral home.
- Arranged funeral services, coordinating details with families to meet individual needs.
Education
none -
The Abby School
Farnham, Surrey 1991.09 - 1995.06
Skills
- Funeral planning expertise
- Sound ethical judgement
- Funeral conducting expertise
- Patient listening
- Professional etiquette
- Diplomacy and tactfulness
- Profound empathy
- Sensitive discretion
- Dignified composure
- Calm under pressure
- Body preparation
Affiliations
- Myself and my wife have rescued dogs for the last 15 years.
- I am a vintage toy restorer and collector
Timeline
Funeral manager
Woodford Family Funeral Services
2024.04 - Current
Freelance Funeral Director and Bearer
Myself, May Funeral Support
2014.09 - 2024.04
Live-In carer
Cared for my wife
2012.05 - 2014.09
Butcher and Fish Munger
Tesco
2010.10 - 2012.05
Bouncer
Vox
2009.02 - 2010.09
Funeral Service Operative
Chaple and Sons
2006.05 - 2008.10
Funeral Service Operative
Co-op Funeralcare
2003.04 - 2006.05
none -
The Abby School
1991.09 - 1995.06