Jodie Stalker
EDINBURGH,United Kingdom
Summary
I am an energetic professional with 21 years of experience guiding visitors around Scotland and Europe. I have an extensive degree in World history, through personal research, and a degree in Scottish history.
I am an outgoing, adventurous and passionate individual with a wide range of work and travel experience which has helped me become an enthusiastic and well organised tour guide.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Tour guide
Self-Employed
Scotland and Europe
2021.03 - Current
- Received excellent feedback from customers due to exceptional service delivery from working with companies such as Rick Steves Europe, Adventures by Disney and RIT.
- Maintained punctuality at all times, respecting the time constraints of tourists.
- Fostered positive atmosphere with friendly and professional demeanour towards both guests and companies.
- Coordinated effectively with travel agencies for successful group tours.
- Demonstrated excellent communication skills to engage diverse audiences.
- Skilfully managed large groups whilst maintaining order and interest during tours.
Driver Guide
Rabbie's Trailburners
Edinburgh, Midlothian
2016.04 - 2021.03
- Demonstrated professionalism when dealing with clients, fostered positive relationships.
- Demonstrated excellent knowledge of local routes and shortcuts via diligent planning.
- Shared fascinating tales about historical landmarks, enriching tourist's experiences.
- Promoted positive image of Scotland by delivering friendly, courteous tours to all passengers.
- Handled emergency situations calmly, prioritising passenger safety above all else.
Tour Guide
City Sightseeing
Glasgow, Glasgow City
2013.04 - 2016.04
- Performed First Aid when necessary, prioritising tourist's health and well-being.
- Fostered positive atmosphere with friendly and professional demeanour.
- Improved customer satisfaction by offering tailored tour guidance based on preferences.
- Conducted walking tours, ensuring physical safety of all participants.
Education
Bachelor of Arts - History
University of Stirling
Stirling 2003.09 - 2007.05
Blue Badge Qualification - Tourist Guide
Scottish Tourist Guide Association
Scotland 2020.04 - 2022.05
Skills
- Communicating complex information
- Enthusiastic storytelling
- Resourceful thinking
- High energy level
- First Aid
Timeline
Tour guide
Self-Employed
2021.03 - Current
Blue Badge Qualification - Tourist Guide
Scottish Tourist Guide Association
2020.04 - 2022.05
Driver Guide
Rabbie's Trailburners
2016.04 - 2021.03
Tour Guide
City Sightseeing
2013.04 - 2016.04
Bachelor of Arts - History
University of Stirling
2003.09 - 2007.05