Summary
Overview
Work history
Education
Skills
Timeline
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Jodie Ainsworth

Batley,Kirklees

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.


Customer-focused travel professional versed in current industry practices and desirable destinations. Focused on delivering first-class experiences for variety of budgets and preferences. Reliable in maintaining organised records and preparing necessary paperwork.


Motivated student with passion for travel and entertainment. Charismatic communicator utilises previous travel experience to promote local and international travel opportunities.


Friendly and supportive leader committed to motivating teams to meet customer service targets and objectives. Coordinates department workflow to smoothly handle competing priorities and implement continual improvements.

Overview

5
5
years of professional experience

Work history

Social media marketer

luxe by she
Birstall, Kirklees
04.2023 - Current
  • Analysed paid and organic website data to enhance Return On Investment (ROI).
  • Interacted with clients daily, updating on projects and new developments.
  • Engaged consistently with Instagram community via direct messages to promote loyalty.
  • Managed social media content, boosting profile views through target audience engagement.
  • Managed multi-channel advertising campaigns to support sales objectives.
  • Maintained competitive market edge with fresh and unique content utilising trending audio and hashtags.
  • Operated paid advertising campaigns through utilisation of social platform ad managers.
  • Increased Instagram engagement through strategic interaction with hashtags and follower comments.
  • Used social media analytics tools to track and optimise campaigns.
  • Developed influencer and UGC campaigns to generate new leads and revenue growth.

Hair salon assistant

stephanie hair extensoins
Birstall, Kirklees
12.2020 - 04.2023
  • Handled manual and computerised scheduling, bookkeeping and inventory management procedures to facilitate smooth daily operations.
  • Implemented and modified policies to improve quality standards.
  • Advised clients on aftercare products to maximise style and colour longevity.
  • Built successful, long-standing client relationships, increasing repeat and referral business.
  • Maintained general appointment calendar and set shift schedules to maintain full staff.
  • Offered promos and discounts to attract more clients and increase salon business.
  • Styled hair using optimum cutting and scissoring techniques.
  • Designed annual marketing plan to achieve salon sales objectives.
  • Booked customer appointments using online booking systems.
  • Directed marketing initiatives to increase business directives.
  • Kept detailed records of customer information and services provided, maintaining continuity of provisions between stylists.
  • Increased customer satisfaction by resolving issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed cash registers, ensuring adequate funds and change ahead of salon opening.

Retail worker

Footasylum
Leeds, Kirklees
12.2019 - 12.2020
  • Resolved customer complaints and process issues with proactive problem-solving skills.
  • Packed and wrapped gifts with decorative details to match customer preferences.
  • Displayed wares in temporary structures at markets to attract new customers.
  • Demonstrated product usage and features to customers.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Promoted customer loyalty scheme at checkout.

Social media assistant

dazzling darren
leeds, Leeds
06.2019 - 12.2019
  • Built solid working relationships with internal teams and external clients.
  • Oversaw day-to-day management of social media accounts across [Number] platforms.
  • Maintained consistent messaging and TOV across platforms.
  • Shot and edited content for Instagram, TikTok and Facebook.
  • Built public relations strategies for broadened advertising scope.
  • Used social media analytics tools to track and optimise campaigns.

Education

Diploma of Higher Education - travel and tourism

Kirklees College huddersfield
Huddersfield, Kirklees
09/2019 - 06/2020

GCSEs - english

Bruntcliffe Academy
Leeds
09/2014 - 06/2019

GCSEs - maths

Bruntcliffe Academy
Leeds
09/2014 - 06/2019

GCSEs - photography

Bruntcliffe Academy
Leeds
09/2014 - 06/2019

GCSEs - history

Bruntcliffe Academy
Leeds
09/2014 - 06/2019

GCSEs - health and social care

Bruntcliffe Academy
Leeds
09/2014 - 06/2019

GCSEs - religious education

Bruntcliffe Academy
Leeds
09/2014 - 06/2019

Skills

  • Social customer care
  • Hashtag monitoring
  • Influencer marketing amplification
  • Paid social media marketing
  • IG reels
  • Digital display marketing
  • Influencer strategy
  • Travel research
  • Customs advice
  • Travel budget allocation
  • Customer service
  • Team player
  • Dedicated hard-worker
  • Problem-solving

Timeline

Social media marketer

luxe by she
04.2023 - Current

Hair salon assistant

stephanie hair extensoins
12.2020 - 04.2023

Retail worker

Footasylum
12.2019 - 12.2020

Social media assistant

dazzling darren
06.2019 - 12.2019

Diploma of Higher Education - travel and tourism

Kirklees College huddersfield
09/2019 - 06/2020

GCSEs - english

Bruntcliffe Academy
09/2014 - 06/2019

GCSEs - maths

Bruntcliffe Academy
09/2014 - 06/2019

GCSEs - photography

Bruntcliffe Academy
09/2014 - 06/2019

GCSEs - history

Bruntcliffe Academy
09/2014 - 06/2019

GCSEs - health and social care

Bruntcliffe Academy
09/2014 - 06/2019

GCSEs - religious education

Bruntcliffe Academy
09/2014 - 06/2019

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