Jocelyn Angelica Wang
Bristol
Summary
Experienced professional in customer service and food and beverage sectors, delivering table service while maintaining food hygiene standards. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. Skilled in event management and crowd handling, contributing to team success and customer satisfaction with crowd environment.
Overview
2
2
years of professional experience
16
16
years of post-secondary education
Work history
Waiter
Chen
Jakarta
2025.03 - 2025.07
- Managed table settings for optimal dining experience.
- Relayed feedback from customers to management for continuous improvement.
- Maintained knowledge of menu items, leading to accurate order taking.
Event organiser
Allison
Jakarta
2023.06 - 2024.05
- Developed engaging programme content capturing audience interest.
- Enhanced brand visibility through creative marketing strategies.
- Scheduled staff shifts to ensure adequate coverage during all events.
Education
A-Levels - Business
Springfield International School
Jakarta - Indonesia 2009.07 - 2025.05
Skills
- Customer Service
- Food and beverage service
- Table service
- Food hygiene practices
- Positive and approachable
Languages
English
Intermediate
Indonesian
Intermediate
Chinese (Mandarin)
Beginner
Affiliations
- Team collaboration
- Event management
- Cooking
- Communication skills
Timeline
Waiter
Chen
2025.03 - 2025.07
Event organiser
Allison
2023.06 - 2024.05
A-Levels - Business
Springfield International School
2009.07 - 2025.05