A highly experienced and dedicated healthcare professional with a proven track record in complex care and nursing management. Possesses a strong understanding of clinical governance and quality improvement. Demonstrates confidence in managing clinical aspects, identifying early symptoms, and escalating concerns effectively. Skilled in training and mentoring staff, and committed to ensuring the highest standards of patient safety and care. Adaptable, resourceful, and committed to continuous professional development.
Leading diverse care team in SENCO department. The care and training regime linked with medical respiratory complex care management team in Royal Brompton hospital London. Provided specialized care for patients with complex care including:
- Tracheostomy suctioning and care
- Nebulisation and respiratory therapies
- Medication administration
- Application and management of mechanical ventilation via tracheostomy
- Proactively identified and managed potential clinical risks, escalating concerns appropriately to senior staff.
- Trained and supported a healthcare assistant, demonstrating strong mentorship skills.
- Maintained accurate and detailed care records, adhering to all relevant policies and procedures.
- Took personal responsibility and accountability for patient safety.
- Managed the day-to-day operations of a nursing unit, ensuring the provision of high-quality care to residents.
- Successfully improved unit performance through effective leadership and implementation of best practices.
- Played a key role in change management initiatives, contributing to a positive and efficient work environment.
- Inducted, trained, and mentored new nursing staff, fostering a culture of continuous learning and development.
- Managed care applications and referrals, including Continuing Healthcare (CHC), Funded Nursing Care (FNC), Tissue Viability Nurse (TVN), Dietitian, Speech and Language Therapist (SALT), and Community Mental Health Team (CMHT).
- Liaised effectively with multidisciplinary teams to ensure holistic patient care.
- Conducted comprehensive care reviews with residents and their families, ensuring their needs were met.
- Identified and reported safeguarding concerns, following appropriate procedures and notifying the Care Quality Commission (CQC). Confident and experienced with Section 42 enquiries.
- Oversaw medication management within the unit, ensuring compliance with CQC standards and safe practices.
- Demonstrated strong knowledge of clinical governance principles, collecting and analysing data for reports, and leading clinical governance meetings.
- Managed the clinical budget, ordering essential medical supplies and equipment.
- Served as an Infection Control and Health and Safety Champion, promoting a safe and hygienic environment.
- Experienced in a range of clinical skills, including venepuncture, end-of-life care, and the use of syringe drivers.
- Developed a portfolio for the Gold Standards Framework with St. Catherine's Hospice, actively contributing to the project.
- Focused on occupancy management and engaged in community outreach activities to promote the care home.
- Actively participated in efforts to improve the care home's reputation through positive reviews (e.g., Google Reviews, CHUK reviews).
Proficient in Microsoft Excel, PowerPoint, and Word
Experienced in using care documentation systems such as Nourish, Care Vision, and PCS
Competent in rota management and medication systems, including Mede Care and Atlas