Joanne Wing

An accomplished, commercially astute sales leader with a proven ability to shape strategic direction, deliver complex transformations, and drive tangible customer value. Brings deep industry and sector knowledge with a pragmatic, outcomes-based mindset—focused on long-term strategic relationships, business enablement and operational excellence, through the development of high performing teams. Possesses extensive experience working with global banks, retailers, and systems integrators to deliver enterprise-wide change programmes underpinned by data, AI, and digital platforms.

Thrives in complex environments, aligning stakeholders and turning vision into execution. Has directly influenced over $100M in enterprise value creation through large-scale software, services, and managed solution sales.

• Active in strength and functional fitness with participation in national events including ATHX, Turf Games, and the National Fitness Games. Passionate about family and global travel—exploring diverse cultures and seeking out new experiences.

• · Orchestrated ServiceNow's first global deal for Operational Risk Management at a Tier 1 bank—securing $3.5M in platform sales and $3.6M in services, while co-developing a strategic investment roadmap exceeding $10M.
• · Re-established and evolved a fractured relationship with a key UK-based global bank. Secured $8.3M in platform and service deals and led the investment of Generative AI across HR and IT functions, worth $1.4M annually.
• · Co-delivered plan to scale ServiceNow–Accenture alliance in UKI by +300% to $100M through structured GTM, capability building, and co-sell frameworks. Collaborated with Accenture to enable 280% growth of Accenture's regional service line. Consistently achieved Net New Business targets and Management Objectives ($20M 2021).
• · Closed a £26M managed services deal at a major UK supermarket by aligning service strategy with operational delivery and integrating ecosystem partners.
• · Launched an innovation hub for a leading global retailer to incubate new digital services and secured follow-on work including customer experience design for a new skincare brand.