Joanne White
Netherton,west midlands
Summary
Dedicated professional with a strong foundation in customer orientation and safety protocol adherence. Demonstrates excellent communication skills and a keen understanding of supply chain processes, ensuring quality control and order processing are executed efficiently. Committed to ethical judgement and diversity awareness, with a focus on health and safety compliance. Career goal includes leveraging production procedure knowledge to enhance operational efficiency in a dynamic environment.
Overview
22
22
years of professional experience
Work history
General operative
borg automotive
Wednesbury, Sandwell
2013.08 - 2025.12
- Collaborated with colleagues for better project outcomes.
- Promoted a positive work environment by handling conflicts effectively.
- Operated heavy machinery following safety regulations, promoted a safe work environment.
- Ensured clean and organised workspace to enhance productivity.
- Followed company protocols to ensure quality standards were met.
- Kept accurate records of goods received and dispatched, maintained high level of stock accuracy.
- Attended training sessions regularly to update job-related skills.
- Contributed ideas during team meetings that led to process improvements.
- Facilitated smooth operations by promptly reporting any machinery faults or malfunctions.
- Increased safety awareness by conducting regular checks and inspections.
- Adhered to health and safety procedures whilst carrying out tasks.
dispenser
sainsburys
Brierley Hill, Dudley
2003.08 - 2013.08
- Assisted pharmacists, resulting in efficient workflow and improved service delivery.
- Recommended suitable over-the-counter products for minor ailments aiding customer wellbeing.
- Maintained up-to-date knowledge about new drugs in market offering valuable insights during consultation.
- Adhered to all regulatory standards for safe handling of medications, contributing towards a safer work environment.
- Provided information on potential side effects of prescribed drugs helping patients make informed decisions.
- Maintained stock levels to prevent shortage of essential medications.
- Coordinated with healthcare professionals efficiently to ensure accurate communication about patient prescriptions.
- Managed pharmaceutical supplies effectively to avoid wastage and overstocking.
- Answered patient queries regarding medication, providing reassurance and clarity.
- Dispensed appropriate quantities of medications as per prescription orders, avoiding any errors or over-dispensing .
- Improved patient safety with meticulous attention to prescription details.
- Labelled medicines accurately, ensuring clear instructions for patients.
- Delivered high-quality customer service, enhancing overall pharmacy experience for customers.
- Ordered pharmaceutical supplies on time to avoid inventory shortages.
- Ensured accuracy by double-checking prescriptions before dispensation.
- Ensured privacy whilst discussing medical conditions with patients upholding confidentiality norms.
- Processed prescriptions quickly for timely provision of medicines to patients.
- Checked expiry dates regularly, preventing administration of outdated drugs.
- Enhanced customer satisfaction with personalised advice on medication usage.
- Minimised wastage by tracking stock dates.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Maintained patient confidentiality while handling sensitive medical information.
- Offered best-possible medical advice to customers to improve health conditions.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Stored and rotated stock while upholding pharmacy policies.
- Endorsed high-volume prescription forms.
- Provided bespoke service to patients, accurately meeting healthcare needs and promoting loyalty.
Education
NVQ Level 2 - dispensing
Heathfields secondary
Cradley, DudleySkills
- Customer orientation
- Safety protocol adherence
- Basic computer literacy
- Knowledge of production procedures
- Supply chain understanding
- Ethical judgement
- Safety compliance
- Quality Control
- Order processing
- Team player
- Diversity awareness
- Health and safety knowledge
- Attentive
- Excellent communication skills
Affiliations
- camping
- reading
- dancing
Accomplishments
instructional technic certificate
NVQ2 dispensing
Timeline
General operative
borg automotive
2013.08 - 2025.12
dispenser
sainsburys
2003.08 - 2013.08
NVQ Level 2 - dispensing
Heathfields secondary