Alona Ermakova
Fraserburgh,United Kingdom
Summary
Dedicated professional with extensive knowledge in health and safety protocols and procedures. Demonstrates strong customer service and emotional intelligence, providing effective team collaboration and adherence to safety standards. I am hardworking and ambitious towards getting knowledge and experience from many job opportunities.
Overview
1
1
year of professional experience
Work History
General operative
Youngs Seafood
Fraserburgh, United Kingdom
06.2024 - 08.2024
- Handled packaging.
- Clean and organized workspace to enhance productivity.
- Promoted a positive work environment by handling conflicts effectively.
- Adhered to health and safety procedures whilst carrying out tasks.
- Followed company protocols to ensure quality standards were met.
Cafe assistant
Museum Of Scottish Lighthouses
Fraserburgh, United Kingdom
02.2023 - 04.2023
- Fulfilled all duties as assigned during peak hours for the effective operation of the cafe..
- Prepared ingredients daily to maintain fresh offerings.
- Communicated effectively with team members, resulting in smooth operations.
- Facilitated swift service by promptly cleaning and resetting tables after use.
- Improved customer satisfaction by always maintaining a friendly and positive attitude.
- Handled money transactions accurately, reducing discrepancies at the end of shifts.
- Kept the workspace clean for a tidy and hygienic environment.
Education
SCQF Level 4 / National 4 - Health and Social Care
Fraserburgh Nescol College Campus
Fraserburgh 08.2023 - 06.2024
SCQF Level 5 / National 5 - Healthcare
Aberdeen Nescol College Campus
Aberdeen, Aberdeen City 08.2024 -
Skills
- Customer orientation
- Safety protocol adherence
- Basic computer literacy
- Team Worker
- Health and safety knowledge
- Safety policies and procedures
- Report-writing
- Emotional intelligence
Affiliations
- Art
- Fitness
- Writing and Communicating
Languages
English
Fluent
Russian
Fluent
Timeline
SCQF Level 5 / National 5 - Healthcare
Aberdeen Nescol College Campus
08.2024 -
General operative
Youngs Seafood
06.2024 - 08.2024
SCQF Level 4 / National 4 - Health and Social Care
Fraserburgh Nescol College Campus
08.2023 - 06.2024
Cafe assistant
Museum Of Scottish Lighthouses
02.2023 - 04.2023
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