Joanne Sheridan

Working with a pharmacy team supporting the pharmacy in the day to day running of a busy dispensary .

• Maintained secure storage for all medications
• Managed inventory movements, stock control and replenishment.
• Developed strong rapport with customers, increasing trust and loyalty
• Managed pharmaceutical stock levels, placed orders, and organised inventory to maintain pharmacy efficiency.
• Provided guidance on dosage, side effects and appropriate storage of over-the-counter medicines
• Provided patient counselling regarding OTC medications.
• Informed patients about appropriate dosage, safe administration and possible side effects of medications
• Dispensed medicines precisely, complying with regulations to enhance patient health
• Oversaw ordering process of supplies aligned with pharmacy requirements
• Ensured precise prescription dosage for patient safety
• Coordinated delivery and provided prescription services to patients
• Provided expert advice on over-the-counter medicines, supplements, and healthcare products to meet customer needs
• Ensured accuracy of patient medical records in digital systems
• Offered clear guidance on medication-related issues to patients and providers
• Mentored pharmacy students and pharmacists in professional development
• Monitored inventory levels and communicated shortages to procurement team
• Led and managed technicians and sales assistants for efficient pharmacy operations
• Provided expert health advice on common conditions and treatments
• Accurately labelled medicine aligning with dosage guidelines
• Maintained appropriate stock levels by placing precise and punctual supply orders
• Conducted medication reviews and health checks, offering personalised advice to enhance patient wellbeing.
• Reduced stock holdings by applying control principles and enhancing stock management
• Delivered pharmaceutical care enhancing patient health and well-being
• Advised on proper medicine storage and disposal to enhance safety and reduce environmental impact
• Collaborated efficiently with superintendent pharmacist and pharmacy manager for seamless operations
• Assessed prescription patterns to optimise pharmacy services and improve patient care
• Engaged with medical staff regarding drug therapy and medication queries
• Minimised medicine and vaccine deterioration through proper storage.
• Collaborated with healthcare teams to assess and enhance medication therapy outcomes
• Checked prescription details and authorised refill requests
• Participated in community health promotion events, raising awareness on key health issues and pharmacy services.
• Stayed informed on pharmaceutical developments to prevent medication mistakes
• Maintained accurate records for controlled substances and legend drugs
• Managed pharmacy staff to optimise operational productivity and teamwork
• Managed high volume order requests from healthcare professionals via phone
• Increased attention to opportunities for maximising service revenue
• Worked with healthcare professionals on patient care and medication management
• Efficiently updated patient records with prescription and billing details
• Enhanced brand standards through expert pharmaceutical care and advice
• Implemented pharmacy information systems, boosting operational efficiency and patient care
• Extended patient engagement with extra counselling and follow-up adherence calls.
• Trained individuals on effective use of blood pressure monitors and medical devices
• Enhanced pharmacy operations by advising colleagues on cost-effective practices
• Delivered medication therapy management sessions, aiding patients in understanding their treatment plans.
• Managed patient medication records with GDPR-compliant accuracy and confidentiality
• Contributed to national pharmacovigilance by monitoring adverse reactions
• Delivered flu immunisation services to enhance public health efforts
• Implemented electronic prescribing, streamlining patient access to prescriptions