Joanne Shaw
Self Employed
Keighley
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work History
Doll Maker
Myself
Keighley
03.2011 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Conducted research, gathered information from multiple sources and presented results.
Pharmacy Assistant
Duckworths
Colne
01.2010 - 01.2011
- Kept pharmacy counter and related areas clean, neat and organized.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Counted and labeled prescriptions with correct item and quantity.
- Received incoming supplies and stocked in correct locations.
- Supported operations with filing, copying and faxing.
- Verified order information against computer database.
- Merchandised over-the-counter goods and rotated stock.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Updated computer system with current customer, payment and inventory information.
- Assisted pharmacy staff with preparing medications and filling orders.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Gathered and bagged prescriptions and prepared extemporaneous pharmaceuticals.
- Distributed medicine and supplements from stock containers to correct packages.
Education
BA Hons Art And Design - Art And Design
Edge End High
Nelson Lancashire 09.1995 - 03.2002
Skills
Flexible and Adaptable
Self-Motivated
Cultural Awareness
Critical Thinking
Attention to Detail
Written Communication
Decision-Making
Analytical and Critical Thinking
Active Listening
Multitasking Abilities
Teamwork and Collaboration
Timeline
Doll Maker
Myself
03.2011 - Current
Pharmacy Assistant
Duckworths
01.2010 - 01.2011
BA Hons Art And Design - Art And Design
Edge End High
09.1995 - 03.2002