Joanne Evans
Summary
A dedicated professional with a strong foundation in community outreach and youth work, complemented by a comprehensive understanding of GDPR guidelines. Demonstrates exceptional organisational competence and interpersonal communication skills, supported by Level 3 qualifications in Understanding Mental Health and Dementia Care and numerous up to date safeguarding courses. Committed to leveraging expertise to foster inclusive environments and enhance community engagement.
Experienced professional focused on event coordination, bringing creativity and organizational skills to deliver seamless and memorable events. Known for managing logistics, vendor relations, and on-site support, ensuring smooth execution and client satisfaction. Skilled in multitasking and problem-solving under pressure.
Overview
32
32
years of professional experience
6
6
years of post-secondary education
Work history
Events assistant
Havering Changing
01.2022 - 11.2023
- Assisted in community-led cultural programmes, resulting in favorable feedback from attendees. Working in areas of Havering where people have had the least opportunity to take part in the arts.
- Assisted guests during the event, enhancing overall experience and satisfaction.
- Assisted event setup, ensuring professional presentation.
- Communicated with team members for efficient task distribution.
- Facilitated smooth registration process by managing guest lists.
Volunteer Co-ordinator
Rainham Foodbank
09.2018 - 03.2023
- Interacting with vulnerable members of the community and signposting them to appropriate services.
- Clerical duties, including inductions, health and safety, first aider and fire marshall.
- Supporting people with numerous concerns around housing, financial hardship/poverty, domestic violence, addiction and mental health.
- Recruitment, training and supervising new volunteers.
- Enhanced volunteer satisfaction with frequent recognition and reward schemes.
- Increased volunteer engagement by implementing comprehensive training programmes.
- Established clear role descriptions to facilitate better understanding and performance from volunteers.
- Fostered a positive working environment, fostering high levels of morale and commitment.
- Implemented robust safeguarding procedures, ensuring the safety and welfare of all volunteers.
- Cultivated strong relationships with external stakeholders to secure more volunteering opportunities.
Silver service waitress
Upminster Golf Club
06.2000 - 03.2018
- Set up banquet halls, resulting in well-organised events.
- Assisted with event set-up to ensure smooth operations.
- Liaised effectively between kitchen staff and diners for seamless service.
SEN teaching assistant
Havering College/ Barking College
08.2008 - 07.2013
- Fostered inclusivity within the school community; promoted acceptance and respect for all pupils.
- Delivered tailored literacy and numeracy sessions, improving basic skills proficiency.
- Improved classroom behavior with implementation of positive reinforcement strategies.
- Provided one-to-one support to students, promoting self-confidence and independence.
NVQ Assessor
Barking College
09.2008 - 06.2011
- Streamlined assessment process to ensure timely completion of courses in the Teaching Assistant programs Level 3.
- Maintained up-to-date knowledge of sector-specific developments as part of continuing professional development.
- Maintained compliance with all relevant NVQ standards through meticulous record keeping and documentation.
PA/Receptionist
Tenon Recovery
Baker St, London
07.2008 - 07.2010
Visual Merchandising Manager
House of Fraser
01.2003 - 01.2008
- Developed seasonal themes for window displays, attracting a wider range of customers.
- Organised regular site visits to monitor compliance with company standards and provide feedback for continuous improvement.
- Achieved consistent branding with meticulous coordination of visual elements across store networks.
- Led in-store merchandising initiatives for enhanced customer experience.
Art Technician
Emerson Park School
01.1999 - 01.2003
Visual Merchandising Manager
Macys
, San Francisco. USA
03.1993 - 06.1997
Diamond Geologist
Z Jewelery
, San francisco. USA
06.1991 - 05.1993
Education
Diploma of Higher Education - Display and Exhibition Design
Havering College
Essex 09.1985 - 06.1987
A-Levels - Art. Fashion. Textiles
Havering College
Essex 09.2000 - 07.2001
Higher National Diploma - Textiles
Havering College
Essex 09.2001 - 06.2003
NVQ Level 5 - Supporting Education/Childcare
Barking College
Essex 09.2007 - 06.2009
PTTLS - Education/Childcare
Havering College
Essex 03.2012 - 07.2012
Level 3 - Understanding Mental Health
Skills For Life
Essex02.2020
Skills
- Knowledge of gdpr guidelines
- Community outreach proficiency
- Organizational competence
- Interpersonal communication skills
- Youth work experience
Affiliations
- Arts and Culture. Theatre. Music
References
References available upon request.
Timeline
Events assistant
Havering Changing
01.2022 - 11.2023
Volunteer Co-ordinator
Rainham Foodbank
09.2018 - 03.2023
PTTLS - Education/Childcare
Havering College
03.2012 - 07.2012
NVQ Assessor
Barking College
09.2008 - 06.2011
SEN teaching assistant
Havering College/ Barking College
08.2008 - 07.2013
PA/Receptionist
Tenon Recovery
07.2008 - 07.2010
NVQ Level 5 - Supporting Education/Childcare
Barking College
09.2007 - 06.2009
Visual Merchandising Manager
House of Fraser
01.2003 - 01.2008
Higher National Diploma - Textiles
Havering College
09.2001 - 06.2003
A-Levels - Art. Fashion. Textiles
Havering College
09.2000 - 07.2001
Silver service waitress
Upminster Golf Club
06.2000 - 03.2018
Art Technician
Emerson Park School
01.1999 - 01.2003
Visual Merchandising Manager
Macys
03.1993 - 06.1997
Diamond Geologist
Z Jewelery
06.1991 - 05.1993
Diploma of Higher Education - Display and Exhibition Design
Havering College
09.1985 - 06.1987
Level 3 - Understanding Mental Health
Skills For Life