Joanne Dowsett
SAFFRON WALDEN,Essex
Summary
Dedicated and compassionate professional with experience in therapeutic practice and communication. Demonstrates a strong commitment to counselling ethics compliance, maintaining a non-judgmental attitude, and employing a client-centred approach. Proficient in individual, telephone, and group counselling, with notable skills in attentive listening, patience, and calmness. Career goals include further enhancing therapeutic techniques to better support clients' mental health and well-being.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work history
Student counsellor
Carino
Letchworth Garden City, Hertfordshire
09.2025 - Current
In am a student studying my Diploma in Therapeutic Counselling (TC-L4) APQ
This two-year part-time qualification equips me with the knowledge, skills, and competencies to work as a therapeutic counsellor in agency settings across health care and non-medical settings.
I am a student member of the BACP and am studying the Person Centred Modality.
Business development coordinator
Accora
Orwell, Cambridgeshire
04.2019 - Current
- Nurtured client relationships, resulting in repeat business and increased referrals.
- Devised compelling pitches for prospective clients by understanding their unique needs and requirements.
- Produced detailed sales forecasts to guide strategic planning initiatives.
- Shaped product offerings to meet changing market demands through dynamic trend analysis.
- Developed strategic business partnerships by proactively identifying and pursuing key industry players.
- Secured new clients through targeted networking events.
- Enhanced team performance with regular training programmes and motivational incentives.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
Education
Level 2 counselling Skills - Counselling
The Learning Curve Group
County Durham 01.2024 - 06.2024
Counselling - Counselling
The Learning Curve Group
County Durham 07.2024 - 01.2025
Skills
- Therapeutic practice
- Therapeutic communication
- Counselling ethics compliance
- Non-judgmental attitude
- Client-centered approach
- Individual counselling
- Telephone counselling
- Group counselling
- Patience and calmness
- Attentive listening
Affiliations
- Walking with my lovely dog Willow
- Running
- Pilates
- Spending time with my husband and children
Accomplishments
I am a volunteer telephone befriender with Age UK and carry out a weekly call to a lonely and vulnerable older person.
Timeline
Student counsellor
Carino
09.2025 - Current
Counselling - Counselling
The Learning Curve Group
07.2024 - 01.2025
Level 2 counselling Skills - Counselling
The Learning Curve Group
01.2024 - 06.2024
Business development coordinator
Accora
04.2019 - Current