Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joanna Louise Iacono

Summary

Experienced and detail-oriented Qualified Paramedic with 17 years in the National Health Service, including a decade in emergency care. Developed calm and efficient strategies for managing emergency situations while ensuring compassionate communication to align expectations. Utilises critical thinking and problem-solving skills to multitask and delegate effectively as the treating clinician.

Overview

1
1
Certification
19
19
years of professional experience

Work History

Paramedic

South Western Ambulance Service
Dorset
2026.02 - 2026.07
  • Treating and stabilising injured and ill patients for transport to hospital.
  • Administered medications and treatments accurately as per JRCALC Guidelines.
  • Minimised further patient injury or discomfort using specialised equipment and moving and handling techniques.
  • Implemented infection control measures effectively, minimising risk of disease transmission.
  • Collaborated with multi-disciplinary teams, including police and fire services, to manage complex emergency scenes.
  • Engaged in continuous professional development, enhancing skills and knowledge to deliver improved patient care.
  • Communicated clearly with patients and relatives, ensuring they remained informed while upholding dignity and respect.
  • Advocated for patients' needs and rights, prioritising their welfare in all care decisions.
  • Provided compassionate care by ensuring timely treatment pathways for patients.

Bank Paramedic

South Western Ambulance Service
2022.08 - 2026.02

Self-rostered schedule for personal flexibility across Wiltshire and Dorset. Please see skills and experience as listed in recent Paramedic position.

Disability Assessor

Independent Assessment Services
2022.07 - 2023.09
  • Gathered evidence using medical knowledge and liaised with health care professionals to assess and analyse how an individual's health or disability impacts daily activities for personal independence payment, producing accurate and detailed reports for the Department for Work and Pensions.

Paramedic

South Western Ambulance Service
Bath
2016.11 - 2022.08

Please see details listed above in the most recent Paramedic posting.

Ward Clerk

Royal United Hospital
Bath
2013.06 - 2014.06
  • Processed admission and discharge paperwork efficiently, ensuring timely patient transitions within the ward.
  • Prepared and distributed patient discharge letters, ensuring accurate details were recorded for ongoing care records.
  • Managed patient records with strict confidentiality, updating and filing documents to maintain accurate information.
  • Answered telephone calls to offer information, direct callers and take messages.
  • Kept reception areas spotlessly clean and tidy, minimising risk and optimising patient and visitor comfort.

Health Care Assistant

Royal United Hospital
Bath
2009.09 - 2014.01
  • Assisted patients with daily personal care tasks, including bathing, dressing, toileting and meal times, promoting dignity and comfort.
  • Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times.
  • Conducted daily observations including blood pressure, temperature, pulse, saturations and blood sugar monitoring.
  • Documented care provided, maintaining accurate and up-to-date records for effective patient management.
  • Maintained clean, hygienic patient areas, supporting infection control protocols for patient safety.
  • Certified as Manual Handling Trainer, responsible for teaching safe lifting techniques in the Ward.
  • Trained colleagues on computer software usage as millennium Champion, enhancing team skills and efficiency.

Housekeeper

Bridgemead Nursing Home
2007.06 - 2009.09
  • Managed daily cleaning, dusting, and vacuuming of communal areas, resident rooms and staff areas to maintain high standards of hygiene.
  • Conducted deep cleaning of bathrooms and kitchens, focusing on sanitisation to meet health standards.
  • Adhered to strict confidentiality and privacy policies, respecting the personal space of employers and residents.
  • Clinical and domestic waste removal

Customer Assistant

Tesco's Supermarket
2009.02 - 2009.08
  • Delivered friendly, attentive service by promptly addressing customer enquiries, enhancing overall shopping experience.
  • Collaborated as team member, executing cashier duties, assisting with product queries, and maintaining cleanliness to ensure a welcoming environment.
  • Processed cash and card payments during busy shopping periods, limiting customer wait times.
  • Assisted with stock management through inventory checks and shelf replenishment, ensuring product availability for customers.

Education

Foundation Degree - Paramedic Emergency Care

Oxford Brookes University
Oxford
2016-01

BTEC Level 2 - First Person on Scene (Intermediate)

South Central Ambulance Service
Oxford, OXF
2014-10

Diploma of Higher Education - Access to Higher Education

City of Bath College
Bath
2014-06

Skills

  • Adult and Paediatric advanced Life Support
  • Airway Intervention
  • Intravenous Cannulation
  • Medication Administration
  • Management of injury and illness
  • Patient Care Assessment
  • Awareness of Infection control procedures
  • Clinical documentation
  • Emergency vehicle operation
  • Excellent problem-solving skills
  • Critical thinking
  • Ability to work both independently and part of a team
  • Situational Awareness
  • Ability to use own initiative
  • Emotional stability
  • Compassionate communication
  • Situational awareness

Certification

  • Valid Full UK Drivers Licence
  • First Aid / CPR

References

  • Steve Watkinson, Operations Officer - Line Manager at South Western Ambulance Service, 42 Porchester Road, Bournemouth, Dorset, BH8 8LE, Steven.Watkinson@Swast.nhs.uk, +447775512145
  • Ed Bowyer, Operations Officer – Line Manager at South Western Ambulance Service, Cleveland Bridge, Bath, BA2 6PU, Edward.Bowyer@SWAST.nhs.uk, +447971098750
  • Ryan Hatton, Line Manager, Independent Assessment Services, Ryan.Hatton@Atos.Net

Timeline

Paramedic

South Western Ambulance Service
2026.02 - 2026.07

Bank Paramedic

South Western Ambulance Service
2022.08 - 2026.02

Disability Assessor

Independent Assessment Services
2022.07 - 2023.09

Paramedic

South Western Ambulance Service
2016.11 - 2022.08

Ward Clerk

Royal United Hospital
2013.06 - 2014.06

Health Care Assistant

Royal United Hospital
2009.09 - 2014.01

Customer Assistant

Tesco's Supermarket
2009.02 - 2009.08

Housekeeper

Bridgemead Nursing Home
2007.06 - 2009.09

Foundation Degree - Paramedic Emergency Care

Oxford Brookes University

BTEC Level 2 - First Person on Scene (Intermediate)

South Central Ambulance Service

Diploma of Higher Education - Access to Higher Education

City of Bath College
Joanna Louise Iacono