- I love being outside & walking
- Keeping fit
- Reading - anything and everything
Joanna Hillery
NORTHAMPTON,Northamptonshire
Summary
I am an experienced Teaching Assistant with a strong background in primary education, specialising in child safeguarding, SEND support, and classroom management. I demonstrate expertise in behaviour monitoring and pupil assessment, contributing to a positive learning environment through guided reading and individual education plans. Proven ability to maintain health and safety compliance while fostering child development understanding and multicultural awareness. My previous experience as a Lettings Negotiator showcases exceptional communication skills and resilience, enhancing client satisfaction through effective negotiation and relationship management. Career goals include furthering educational support initiatives to promote inclusivity and student engagement. I like a challenge and i am looking to try something different.
Overview
25
25
years of professional experience
Work History
Teaching Assistant In Primary School
Thorplands Primary school
NORTHAMPTON, Northamptonshire
09.2022 - Current
- Supported pupil learning through one-to-one sessions and small group activities, adapting to individual needs.
- Implemented individual education plans for pupils with special educational needs, promoting inclusivity.
- Facilitated literacy and numeracy activities, utilising interactive methods to enhance pupil understanding.
- Enhanced reading skills through guided reading sessions, tracking progress and addressing challenges.
- Offered extra help and assistance to SEND students with individual classwork and group activities.
- Encouraged student interaction to develop positive learning and socialisation experiences.
- Managed behaviour within the classroom, promoting a positive and productive atmosphere for all pupils.
- Assisted teachers in managing class behaviour using positive reinforcement and rewards schemes.
- Monitored social interactions and modelled positive choices to improve connections and reduce conflicts.
- Supported teachers in planning engaging learning activities for individual pupils and groups.
- Supported student development by facilitating individual reading sessions and homework.
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Maintained a safe, clean and organised classroom environment.
- Maintained a safe and tidy classroom, adhering to health and safety guidelines.
- Complied with policies and procedures relating to child protection, safeguarding and security.
- Maintained excellent student relationships by providing ongoing support.
- Accompanied and supervised pupils on visits, trips and other out-of-school activities.
- Administered first aid and care for pupils, following school policies and procedures.
- Moved with children between classes, keeping students in line and minimising disruptions.
- Assisted in the development of classroom displays, celebrating pupil work and thematic units.
- Assisted the teacher with marking assignments and reporting feedback to students and parents.
- Monitored pupil progress, providing feedback to teachers for tailored educational approaches.
- Gave detailed and regular feedback to teachers on pupils' achievement, progress and problems.
- Used teacher assessment data to customise interventions and best help children with learning difficulties.
- Provided clerical support to teachers, preparing documents and managing records to support instructional needs.
- Distributed student assignments and collected tests to ensure timely feedback.
- Participated in professional development workshops, continuously improving teaching assistant competencies.
- Sourced teaching materials and ordered classroom supplies to support instructional needs.
- Led after school clubs and extracurricular activities, keeping pupils inspired and engaged.
- Devised long-term support plans for children with learning or emotional difficulties.
- Updated parents and carers with tailored feedback and progress reports.
- Collaborated with teachers to evaluate pupils' work, contributing to termly reports.
- Aided in the development and implementation of Individual Education Plans and Personal Care programmes.
- Assisted in coordinating school events and productions, contributing to a vibrant school community.
- Aided in the development and implementation of Individual Education Plans and Personal Care programmes.
- Led after-school clubs and activities, broadening pupils' interests and engagement beyond the curriculum.
Teaching Assistant In Primary School
Bridgewater Primary school
NORTHAMPTON, Northamptonshire
09.2013 - 07.2022
- Developed skills in classroom management and student engagement at Thorplands Primary School.
- Helped teachers monitor playtime activities during break times.
- Supervised children during activities and play, helping maintain safety and proactively address behavioural problems.
- Maintained a safe and tidy classroom, adhering to health and safety guidelines.
Lettings Negotiator
Jackson Grundy
NORTHAMPTON, Northamptonshire
04.2002 - 07.2004
- Negotiated letting contracts between landlord and applicant to agree on favourable terms for both parties.
- Delivered exceptional customer service, addressing queries and concerns promptly to ensure client satisfaction.
- Conducted viewings with potential tenants, highlighting property features and answering questions to facilitate decision-making.
- Provided landlords with accurate and competitive renting appraisals based on [Location] rental market knowledge.
- Developed and maintained strong relationships with landlords, conducting regular property inspections to uphold standards.
- Responded to tenant enquiries and issues promptly, providing solutions to maintain satisfaction and minimise complaints.
- Interviewed tenants, assessed finances and ran credit checks.
- Conducted credit and reference checks on prospective tenants to assess reliability and suitability for the property.
- Organised signing of lease agreements, ensuring all parties understood terms and conditions. and property rights transfer.
- Organised and executed lease renewals, negotiating terms to reflect market changes and tenant circumstances.
- Assisted property owners in locating tenants to lease or rent available space.
- Managed property listings on various platforms, ensuring accurate and enticing descriptions.
- Followed up leads and general enquiries daily via phone, email, website and webchat.
- Maintained database of clients, providing timely updates on relevant properties and market trends to enhance client engagement.
- Created marketing material for properties highlighting benefits.
- Implemented effective time management strategies, prioritising tasks to meet deadlines and client expectations consistently.
- Trained and supported junior negotiators, sharing knowledge and best practices to improve service delivery.
- Collaborated with maintenance teams to coordinate repairs and improvements, ensuring properties remained attractive and safe for tenants.
- Mediated disputes between landlords and renters on property issues and utilities.
- Recorded and processed rental payments accurately, chasing arrears where necessary to maintain financial stability.
- Interviewed clients to ascertain their property preferences and requirements for effective matching. to determine property needs and preferences.
- Negotiated sales and lettings agreements, securing favourable terms for clients.
- Organised personal documentation and forwarded to third party credit checkers.
- Followed-up with prospects and hot leads to obtain exclusives and drive new sales.
- Conducted property tours to potential buyers and renters.
- Provided weekly feedback to sellers regarding all showings and marketing activities to build trust and transparency.
- Proposed tailored housing solutions aligned with client requirements and budget to facilitate successful matches.
- Completed thorough property inspections before, during and after tenancies.
- Oversaw property inspections, identifying and addressing any issues to enhance appeal.
- Effectively managed appointment schedule and workload using [Software].
- Completed thorough property inspections before, during and after tenancies.
- Oversaw property inspections, identifying and addressing any issues to enhance appeal.
- Organised and executed lease renewals, negotiating terms to reflect market changes and tenant circumstances.
Education
La Mare de carteret secondary
GuernseySkills
- SEND support
- In-class SEND support
- Special needs support
- Special education support
- Education plans
- Pupil assessment
- Progress reporting
- Guided reading
- Behaviour management
- Behaviour monitoring
- Positive reinforcement
- 1:1 student assistance
- Classroom support
- Class supervising
- Playground supervision
- Playtime regulating
- Child safeguarding
- Health and Safety Compliance
- First aid
- Child development knowledge
- Communication liaison
- Behaviour understanding
- Adaptable
- One-on-one support
- Resilience and perseverance
- Special education support
Interests
Timeline
Teaching Assistant In Primary School
Thorplands Primary school
09.2022 - Current
Teaching Assistant In Primary School
Bridgewater Primary school
09.2013 - 07.2022
Lettings Negotiator
Jackson Grundy
04.2002 - 07.2004
La Mare de carteret secondary