Jah-Nae Dwyer
Birmingham,BIR
Summary
Driven Retail Sales Associate with strong knack for customer service and communication skills that foster positive client interactions. Demonstrates solid ability to manage transactions and maintain inventory accuracy. Committed to enhancing store performance and delivering exceptional shopping experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Catering staff member
Naomi
birmingham, west midland
10.2024 - Current
- Arranged food platters attractively for enhanced visual appeal at events.
- Adhered to all safety regulations, minimising risk of accidents on-site.
- Participated in regular training sessions keeping abreast with industry trends and improving personal skillset.
- Ensured smooth operations by coordinating with other catering staff members.
- Prepared special dietary requests with attention to detail and care.
- Demonstrated excellent team working skills whilst handling high-pressure situations during busy periods.
- Achieved customer satisfaction by promptly serving food and beverages.
- Handled customer complaints professionally resulting in satisfactory resolution and retaining patronage.
Lettings assistant
Fleet Milne
Birmingham, west midland
03.2025 - 04.2025
- Kept up-to-date records of all lettings agreements for reference purposes on specific system.
- Worked closely with landlords to keep them informed about their properties' status.
- Handled tenant queries and complaints professionally and efficiently.
- Assisted with preparations of monthly reports on lettings performance.
- Contributed ideas for improving processes within lettings department.
Education
GCSEs - maths
john willmott
Birmingham 09/2019 - 06/2024
GCSEs - english
john willmott
Birmingham 09/2019 - 06/2024
Business
University College Birmingham
Birmingham 09/2024 -
Skills
- Promotions and discounts execution
- Customer focus
- Cash handling
- Stock management
- Customer relationship management
- Outstanding customer service
- Health and Safety regulations
Affiliations
- baking
- gym
Certification
food & hygiene certificate levels 3
Timeline
Lettings assistant
Fleet Milne
03.2025 - 04.2025
Catering staff member
Naomi
10.2024 - Current
GCSEs - maths
john willmott
09/2019 - 06/2024
GCSEs - english
john willmott
09/2019 - 06/2024
Business
University College Birmingham
09/2024 -
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