Jivin Arumugham
Selly oak,Birmingham
Summary
Friendly and reliable university student with over 3 years of customer-facing experience in luxury retail environments such as Bicester village and event catering. Confident in delivering high-quality service, working in fast-paced settings, and with a wide range of customers. Looking for a part-time retail role and available all week.
Overview
3
3
years of professional experience
Work history
Bicester Villlage Host
Bicester village
Bicester, Oxfordshire
2023.08 - Current
- Managed conflict resolution to maintain a positive atmosphere.
- Collaborated efficiently with team members for streamlined operations.
- Responded swiftly to guest inquiries, ensuring satisfaction.
- Handled complaints professionally, resolving issues promptly.
- Provided personalised services to guests, improving their stay experience.
- Adapted quickly to changing work schedules, maintaining productivity during peak hours.
Wedding Waiter
Absolute taste
Bicester, Oxfordshire
2023.08 - Current
- Assisted in food preparation, resulting in timely service delivery.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Helped reduce waiting times by swiftly clearing tables after use.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Delivered excellent customer service through friendly and polite interaction.
Part time teaching assistant
Heyford park
Heyford, Oxfordshire
2024.09 - 2025.09
Pharmacy dispensing assistant
Ahmeys pharmacy
Bicester , Oxfordshire
2024.06 - 2025.09
- Answered customer enquiries about medication use, contributing to their wellbeing and health awareness.
- Assisted customers with over-the-counter product selection based on their needs or symptoms, increasing customer satisfaction.
Education
Master of Science - Pharmacy
University of Birmingham
Birmingham 09/2025 - 04/2029
Skills
- Advanced communication abilities
- Customer Service
- Menu memorisation
- Professional demeanour
- Conflict de-escalation
- Interpersonal skills
- Customer focus
- Customised sales techniques
- Promotions and discounts execution
Affiliations
- Barbering
- Football
- Basketball
Accomplishments
Certificated school prefect from Year 7-13
Certificates in attendance and time management
Timeline
Part time teaching assistant
Heyford park
2024.09 - 2025.09
Pharmacy dispensing assistant
Ahmeys pharmacy
2024.06 - 2025.09
Bicester Villlage Host
Bicester village
2023.08 - Current
Wedding Waiter
Absolute taste
2023.08 - Current
Master of Science - Pharmacy
University of Birmingham
09/2025 - 04/2029