JITENDER UTTAM CHANDANI
London,Harrow
Summary
Talented QE Leader successfully improves team effectiveness, grows revenues and increases customer satisfaction in challenging markets. Detail-oriented and forward-thinking with strong communication, decision-making and problem solving abilities. Demonstrated skills motivating teams using transformational leadership.
Overview
25
25
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Associate Director - Sales
LTIMindtree
City of London
10.2022 - Current
- Generated new leads and opportunities to maximise revenue.
- Delivered professional sales presentations, creatively communicating services offered and market comparison.
- Maintained contact with customers throughout sales and pre-delivery process.
- Fostered positive relationships with customers to enhance loyalty and retention.
Associate Director - Delivery
LTIMindtree, LTIM
London
09.2021 - 10.2022
- Directed strategic planning initiatives, aligning goals with broader organisational objectives.
- Managed and supervised team members, providing mentorship and guidance.
- Researched and analysed technology to provide insights for informed decision-making.
- Assessed project progress, leading meetings to increase project transparency and communication.
- Coordinated with senior management to communicate and execute strategic directives.
Director - QE Delivery
Capgemini India
Bangalore and Toronto
11.2007 - 08.2021
- Demonstrated project management skills to lead and execute TnM and Managed services projects.
- Recommended upgraded technologies to meet evolving requirements.
- Having worked with Automation, Performance, Virtualization, data testing, UAT, have complete end to end understanding of the process
- Lead large transformation from QA to QE
Project Manager
Tech Mahindra
Bangalore
03.2007 - 11.2007
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Built and nurtured professional relationships with wide range of stakeholders.
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
- Used project management tools and techniques for positive, successful outcomes.
Application test lead
NTPL - Perot Systems
Bangalore, Malaysia and USA
07.2003 - 03.2007
- Adhered to company policies, maintaining compliance and readiness for audits.
- Adhered to best practices in project management to support applications.
- Oversaw focused testing processes to capture meaningful insights into current processes.
- Refined testing policies, procedures and scripts.
Developer
Sampurn Intelligent Communicators Pvt. Ltd
Bangalore
07.1999 - 07.2003
- Implemented innovative coding solutions to resolve complex technical challenges and enhance system functionality.
- Investigated and resolved software issues reported by end-users, providing swift and effective solutions.
Education
Master of Computer Applications - Computer Application
Madurai Kamraj University
Bangalore 07.1999 - 06.2003
Master of Arts - English Literature
Maharishi Dayanand Saraswati Univ
Bangalore 04.1997 - 03.1999
Skills
- QE Transformation Leader
- Agile Coach
- SAFe Agile
- Communication skills
- Leadership
Accomplishments
- Achievement-driven professional, targeting for senior-level assignments in Delivery Management/ Program Management/ IT Transformation
- A competent professional with nearly 24+ years of experience in managing QA delivery and Digital Transformation
- 2 Years of experience as Sales Executive for LTIMindtree Insurance clients in UK and EMEA
- Managing a PnL of 21 million GBP sales
- Quality Engineering End to End Delivery - Enterprise Architect
- SAFeAgile Certified
- Managed a team size of ~350 member team
- 35 MM revenue for delivery
- Leading Transformation journey for Large Banks and Insurance portfolio
- Helping Conduct cost-benefit analysis and establishing a strategic roadmap for large accounts
- Whitepaper selected for Publishing by STC 2020 on Transformation of QE
- Domains: Banking, Insurance, Telecom, Hospitality and Travel
- Have worked as a delivery partner for multiple North American Banks and Insurance Broker domain including setting up a TCOE labs at offshore
- Have good knowledge in multiple areas of Quality Engineering (Automation, Performance, Virtualization, Test data, DevOps, Cloud (GCP, AWS))
- Worked at customer locations in Toronto, Texas, London and KL Malaysia
- Managed Migration of Data warehousing tool (ETL upgrades) with Core Banking Engine replacement
- Attributed systems expertise for team member across different LOBs for ERP and banking LOBs to address knowledge gaps
- Collaborated with company leadership on the business vision of yearly planning and facilitated the development.
Certification
Agile & DevOPS Transformation
Automation & Performance
P&L, Operations
IT Consulting
Sales and Business
Account & Program Management
Technology Leadership
Workforce Transformation
Delivery Excellence, Executive Choice Award 2016 (Capgemini)
Certification
SAFe Agile Certified
ReadyAPI - Certified
Lean Sigma - Certified
Timeline
Associate Director - Sales
LTIMindtree
10.2022 - Current
Associate Director - Delivery
LTIMindtree, LTIM
09.2021 - 10.2022
Director - QE Delivery
Capgemini India
11.2007 - 08.2021
Project Manager
Tech Mahindra
03.2007 - 11.2007
Application test lead
NTPL - Perot Systems
07.2003 - 03.2007
Developer
Sampurn Intelligent Communicators Pvt. Ltd
07.1999 - 07.2003
Master of Computer Applications - Computer Application
Madurai Kamraj University
07.1999 - 06.2003
Master of Arts - English Literature
Maharishi Dayanand Saraswati Univ
04.1997 - 03.1999