Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Timeline
Hi, I’m

Jiten Bhardwaj

Chester

Summary

Dynamic, self-motivated, and innovative Delivery Lead with a proven track record of leading high-performance global teams and driving transformative results. Adept at navigating complex challenges, managing multiple priorities, and fostering collaboration across organizational levels to deliver excellence tailored to diverse business needs. Skilled in championing digital transformation, scaling Agile practices, and passionate about leveraging emerging technologies like AI to drive innovation, ensure stakeholder satisfaction, and achieve consistent project success in dynamic environments. A natural problem-solver with exceptional communication and interpersonal skills, they build strong stakeholder relationships and foster cohesive teamwork to achieve strategic objectives. Passionate about integrating sustainable practices, mentoring teams, and aligning solutions with organizational goals to create measurable value. With a focus on leveraging data-driven insights and innovation, they consistently mitigate risks, enhance decision-making, and thrive in dynamic, fast-paced environments.

Overview

19
years of professional experience
8
years of post-secondary education
11
Certifications

Work History

BJSS LTD
Manchester

DELIVERY MANAGEMENT CAPABILITY LEAD
01.2024 - 11.2024

Job overview

  • Took additional role to support & grow delivery capability within the region
  • Led the growth and development of the Delivery Management Capability for the North West region, aligning with broader organizational strategies and contributing innovative ideas for capability expansion
  • Working closely with the North West leadership community and UK-wide peers to shape the future direction of the organization, ensuring alignment with client needs and fostering a culture of transparency, quality, and agility
  • Implemented strategies to enhance the skills, attitude, and aptitude of delivery teams, ensuring readiness to tackle diverse client challenges and evolving market demands effectively
  • Represented organisations at seminars, conferences and business events.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.
  • Designed and implemented training to further develop staff based on business goals.

BJSS LTD
Manchester

DELIVERY LEAD
05.2021 - 11.2024

Job overview

  • Translating technical and complex business challenges into simple, clear updates, issues and/or risks for senior stakeholders;
  • Leading/working in teams in a matrix set-up focused on delivery in a fast-paced environment with a large and diverse group of stakeholders;
  • Took full responsibility for project deliverables, coordinating resources and managing stakeholder expectations throughout the project lifecycle;
  • Leading and managing to achieve all internal and external targets, including revenue and profitability;
  • Fostered safe and inclusive environment for all team members to encourage team engagement, contribution and constructive challenge.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Represented organisations at seminars, conferences and business events.
  • Adopted outcome-focused approach, measuring how deliverables align with business values and objectives.
  • Sought to build working relationships across client businesses to break down silos and encourage cross-functional collaboration and alignment.
  • Worked collaboratively with clients to create deliverable plans prioritising value and efficiency.

WOOD PLC
Chester

DIRECTOR, SOLUTIONS DELIVERY
01.2019 - 05.2021

Job overview

  • Reporting to the CTO and working closely with him and teams to take an idea from conceptualization to operational phase
  • Provided strategic insights for informed decision-making to board of directors.
  • Established and monitored key performance indicators, gauging organisational success.
  • Built key stakeholder relationships to facilitate business growth.
  • Led negotiations with vendors and suppliers, securing favourable terms.
  • Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
  • Delivering working software using Scrum, allowing teams to plan, design, check and adjust iterations, helping product teams to deliver value quicker to customers
  • Conducted Benefits Planning and Review sessions with key stakeholders to ascertain the current view on actuals vs planned Benefits
  • Leading digital transformation program which include business, technology and operational change to introduce connected worker technologies to our 14K field workers and bring them to 21st century through low code no code platforms and wearable hardware technology
  • Successfully delivered transition program of moving global technical resources into shared services and to offshore center in India as part of overall cost reduction and optimization strategy
  • Defined Agile working approach to ensure consistency in delivery, flow and mind-set across the teams; creating a high performing, energised and positive morale amongst the team

WOOD PLC
Chester

SENIOR PROJECT MANAGER
01.2016 - 12.2018

Job overview

  • Overseeing programme of work for multiple software delivery projects
  • Keeping project policies, procedures and templates up to date
  • Managing Risks and Issues – Maintained appropriate trackers including regular monitoring, reporting and chasing of related actions
  • Assisting with bid documentation, demos & presentation
  • Working with customer to understand the requirements and ensure a full specification / scope is produced
  • Reviewing schedules, project plans and defining program of work

WOOD PLC
Chester

PROJECT MANAGER
12.2011 - 12.2015

Job overview

  • Leading transition program of team from Waterfall approach to Agile Methodology
  • Worked as a hands-on project manager, responsible for leading and line managing a team of developers, testers, business analyst & managers
  • Writing & maintaining delivery project model that was used in bids and meetings and got ISO 9001 accredited
  • Working with client and business analyst to define Sprint backlog
  • Organizing Sprint pre-planning and planning meetings to discuss tickets using JIRA for the next sprint
  • Actively participated in team retrospectives to understand the issues and help them improve
  • Working with client during user acceptance testing and getting the issues rectified in a timely manner
  • Reviewing project progress with clients on a weekly basis, discussing progress, any outstanding items and potential risks
  • Organized project close-out meeting to discuss project feedback and handover to support
  • Project Estimation – coordinated with Technical Architects, Developers and Business Analysts to produce cost and time estimates

INTETECH LTD
Chester

SENIOR SOFTWARE DEVELOPER
07.2009 - 11.2011

Job overview

  • Worked on various aspects of the application and the activities ranging from designing, development, writing unit test cases, working on databases, deployments, data loading and client visits

HEADSTRONG SERVICES
India

CONSULTANT
09.2008 - 04.2009

Job overview

  • Conducting requirement analysis as well as designing and developing the application through Struts framework and all validations performed in JavaScript.


NUCLEUS SOFTWARE EXPORTS
India

SENIOR SOFTWARE ENGINEER
08.2005 - 09.2008

Job overview

  • Involved in the requirement analysis as well as designing, code reviews and developing the enhancement to the application. Managing a team of 5 developers with line management responsibility and tasks distribution.
  • Rewarded Nucleite of the Month twice for the contribution and eagerness for more work opportunities and quality consciousness.

Education

Symbiosis Centre for Distance Learning
India

Post Graduate Diploma from Business Administration
07.2004 - 06.2006

University Overview

CCS University
India

Bachelors from Computer Applications
07.1999 - 06.2002

University Overview

UP Technical University
India

Masters from Computer Applications
07.2002 - 06.2005

University Overview

Skills

Translating technical and complex business challengesundefined

Certification

Certified SAFe 6 Agilist

Accomplishments

Accomplishments

Represented WOOD Digital & Technology organization at various conferences

Interests

Cricket Coach

Traveling
DIY

Timeline

PMI - Generative AI Overview for Project Managers

10-2024

Generative AI Business Transformation

06-2024

Certified SAFe 6 Agilist

02-2024
DELIVERY MANAGEMENT CAPABILITY LEAD
BJSS LTD
01.2024 - 11.2024

Certified Scrum Master

02-2023

Certified SAFe 5 Agilist

02-2023
DELIVERY LEAD
BJSS LTD
05.2021 - 11.2024

APM Project Management Qualification

11-2019
DIRECTOR, SOLUTIONS DELIVERY
WOOD PLC
01.2019 - 05.2021
SENIOR PROJECT MANAGER
WOOD PLC
01.2016 - 12.2018

PRINCE2

06-2013
PROJECT MANAGER
WOOD PLC
12.2011 - 12.2015

SQL Tuning

11-2010
SENIOR SOFTWARE DEVELOPER
INTETECH LTD
07.2009 - 11.2011

Sun Certified Web Component Developer

04-2009
CONSULTANT
HEADSTRONG SERVICES
09.2008 - 04.2009

Sun Certified Java Programmer

11-2007
SENIOR SOFTWARE ENGINEER
NUCLEUS SOFTWARE EXPORTS
08.2005 - 09.2008

Oracle Certified Professional

07-2005
Symbiosis Centre for Distance Learning
Post Graduate Diploma from Business Administration
07.2004 - 06.2006
UP Technical University
Masters from Computer Applications
07.2002 - 06.2005
CCS University
Bachelors from Computer Applications
07.1999 - 06.2002

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Jiten Bhardwaj