Highly organized and dedicated professional with advanced clerical skills and a proven ability to manage multiple priorities effectively. Possessing a positive and proactive attitude, I am eager to take on greater responsibilities to support team goals and contribute to a thriving learning environment. My strong foundation in empathetic listening, clear communication, and effective problem-solving allows me to build positive relationships with students and create supportive spaces
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work history
Student Counsellor
The Indian Community Senior School
Kuwait, Kuwait
03.2014 - 01.2016
Offered counselling to help students deal with academic, personal, or behavioural issues.
Facilitated student development by conducting regular counselling sessions.
Conducted group therapy sessions to foster peer support amongst students.
Organised workshops on stress management, leading to enhanced student performance.
Prepared comprehensive progress reports to highlight improvements in student behaviour.
Assessed student behavioural issues by close observation and interaction.
Helped students understand their potential by providing career guidance and advice.
Fostered positive relationships within the school community through mediation and conflict resolution techniques.
Collaborated with teachers for better understanding of individual student needs.
Streamlined referral processes to external agencies, ensuring timely intervention for high-risk cases.
Supervised students to develop solutions and set target goals.
Communicated with parents to build rapport and open communication related to student progress.
Assessed students' progress and submitted reports to management.
Managed conflict mediation and resolution between students, teachers and parents to avoid disruptions.
Accounts and Admin Officer
MiIndia Development Trust, Gurgaon, off campus
Cochin , India
11.2011 - 09.2012
Company Overview: www.miindiacapital.org
Working as part of a team and supporting the office manager for the day-to-day tasks with accounts and administrative duties of the office.
Managed incoming calls for efficient handling of enquiries and complaints.
Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
Responded promptly to emails, letters and phone calls; facilitated seamless external communication.
Organised monthly reports to maintain record accuracy.
Improved file management system through systematic categorisation and labelling practices.
Handled confidential documents with utmost care; ensured data security at all times.
Prepared regular reports on expenses and office budgets.
Calculated bills for customer orders, collected fees and updated tracking system with new totals.
Streamlined invoice processing to improve payment efficiency.
Harmonised company's cash flow management with proper monitoring and record-keeping practices.
Compiled end-of-month statements to ensure timely reporting of financial data.
Maintained accurate financial records by diligently updating and preserving accounting documents.
Verified transaction details for correctness and completeness before entry into system.
Verified invoices against purchase orders to support smooth execution of month-end processes.
Recorded sales transactions, outgoing payments, and receipts to support financial governance.
Generated account statements outlining payments and balances.
Social Worker and Student Counselor
Shishu Mandir Home and Education Centre
Bangalore, India
08.2006 - 08.2011
Company Overview: http://www.shishumandir.com
Prepare and update social and development reports of the children for selection process of the school and home.
Help the teachers in handling issues with children.
Help the management for solve the issues related children between teachers and parents.
Arrange meeting with parents and teachers.
Organise sexual education program for school children.
Organise medical and vaccination camps for children.
Organise training program for teachers and parents related to children's learning disabilities.
Organize charity programs and holiday camps with the coordination of children.
Organize awareness camps for children in various topics like personal hygiene, waste management, road safety and global warming.
Home visits and counselling of parents and family members when in need.
Counselling parents with addictions.
Helping the children to cope up with their educational and family problems through Counselling.
Counselling the children for their adolescent and adjustment problems.
Monitoring the functioning of evening study centres in the school.
Coordinating with media, legal experts and child welfare departments.
Writing home study reports of the children's family.
Writing project proposals for community development programmes and sending proposal to corporate for CSR funds.
Handling Indian and International child adoption procedure.
Collaborated with other professionals in health and social care to coordinate holistic support.
Established and maintained professional relationships to offer objective guidance and support.
Education
Diploma in Counselling -
Family Wellness Centre
01.2005 - 01.2006
Bachelor of Commerce - Computer Application
Sree Narayana Guru College
01.2001 - 01.2004
Master of Social Work - Medical and Psychiatric Social Work
Sree Narayana Guru College
01.2004 - 01.2006
Diploma of Higher Education - Learning Disability Management
Mentex School Of Counselling And Psychotherapy
INDIA
03.2024 - 03.2025
Accomplishments
Volunteer member of the Pain and Palliative Care Centre Kozhikode Medical College, Kozhikode, India from 2005.
Participant of Tsunami Relief Work, Conducted by TATA Institute of Social Work, Mumbai, India.
Attended Second International Conference on adoption, conducted by Central Adoption Resource Agency.
Appreciation certificate from Child Welfare Committee, Bangalore for rehabilitating destitute and abandoned children.
Personal Information
Husband's Name: Joice Bose
Date of birth: 03/19/84
Nationality: Indian
Declaration
I hereby declare that the information furnished in this resume is true to the best of my knowledge.
Jisha.T.C
Date: 24/04/25
Timeline
Diploma of Higher Education - Learning Disability Management
Mentex School Of Counselling And Psychotherapy
03.2024 - 03.2025
Student Counsellor
The Indian Community Senior School
03.2014 - 01.2016
Accounts and Admin Officer
MiIndia Development Trust, Gurgaon, off campus
11.2011 - 09.2012
Social Worker and Student Counselor
Shishu Mandir Home and Education Centre
08.2006 - 08.2011
Diploma in Counselling -
Family Wellness Centre
01.2005 - 01.2006
Master of Social Work - Medical and Psychiatric Social Work