Summary
Overview
Work history
Education
Skills
Languages
Certification
Affiliations
Timeline
Generic
Jindrich Spivak

Jindrich Spivak

Llantwit Major,Vale of Glamorgan

Summary

Dependable and safety-conscious driver with excellent people skills and attention to detail. Proven ability to adhere to schedules and routes, ensuring safe and efficient transportation. Strong communication and organizational skills, with a focus on meeting customer needs and delivering exceptional service. Skilled in multi-tasking, problem-solving, and leading projects. Experienced in administrative oversight, recruitment processes, and business development, consistently attracting new opportunities and improving customer service.

Overview

13
13
years of professional experience
1
1
Certification

Work history

Public bus driver

Cardiff Bus
Cardiff, Cardiff
05.2024 - 09.2024
  • Ensured passenger safety by adhering to traffic regulations.
  • Provided excellent customer service for enhanced passenger satisfaction.
  • Maintained clean and comfortable environment with thorough vehicle cleaning duties.
  • Increased route efficiency through effective navigation skills.

Delivery Driver

Deliveroo/Uber eats/ Just Eat
Cardiff
10.2020 - 05.2024

Complied with company policies and food regulations for customer health and safety.

  • Collected orders from various restaurant locations quickly.
  • Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
  • Delivered an average of 5+ orders per 1hour.

Cleaner

Full Support cleaning
Cardiff
03.2022 - 10.2022
  • Polished glass, mirrors and metal items to attractive shine.
  • Vacuumed carpeted areas and mopped hard floors.
  • Followed health and safety standards governing correct use of chemicals.
  • Achieved spotless results within working timeframes to meet client needs.

Waiter Bartender

Cote Brasserie
Cardiff
03.2022 - 08.2022
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Waiter

Loungers-The Cosy Club
Cardiff Bay
06.2021 - 03.2022
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.

Waiter

The Botanist
Cardiff
02.2020 - 05.2021
  • Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Waiter

Miller & Carter
Cardiff Bay
07.2016 - 09.2019
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.

Waiter Bartender

Mitchell's & Butlers- The CornerHouse
Cardiff
01.2016 - 07.2016
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Maintained bar stocks, replenishing daily as necessary.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Refused drinks service to guests without appropriate proof of age.

Waiter

Burger and Lobster
Cardiff
12.2014 - 01.2016
  • Shared product knowledge to make targeted recommendations, upsell products and boost transaction value.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Factory production worker

Memory Lane Cakes
Cardiff, Cardiff
02.2012 - 12.2014
  • Enhanced production efficiency by maintaining clean and organised workspace.
  • Followed compliance guidelines for safe operation of machinery.
  • Assisted in assembly line operations, improved production output.
  • Operated hand tools to assemble products efficiently.

Education

NVQ Level 2 - Hospitality

Shared Apprenticeship Programme

Skills

  • Customer service
  • Time management
  • Route navigation
  • Safety regulation compliance
  • Crisis management
  • Vehicle inspection
  • Highway code knowledge
  • Radio communication proficiency
  • Punctuality and reliability
  • Efficient fuel use
  • Menu memorisation
  • Food and beverage knowledge
  • Cash handling
  • Bill calculation
  • Physical stamina
  • Stress tolerance

Languages

Czech
English

Certification

  • NWQ Level 2 in Hospitality
  • Driving Licence Type D
  • DQC Card
  • CPC Licence

Affiliations

  • Fitness and Exercise
  • Health and Wellness
  • Travel
  • Music

Timeline

Public bus driver

Cardiff Bus
05.2024 - 09.2024

Cleaner

Full Support cleaning
03.2022 - 10.2022

Waiter Bartender

Cote Brasserie
03.2022 - 08.2022

Waiter

Loungers-The Cosy Club
06.2021 - 03.2022

Delivery Driver

Deliveroo/Uber eats/ Just Eat
10.2020 - 05.2024

Waiter

The Botanist
02.2020 - 05.2021

Waiter

Miller & Carter
07.2016 - 09.2019

Waiter Bartender

Mitchell's & Butlers- The CornerHouse
01.2016 - 07.2016

Waiter

Burger and Lobster
12.2014 - 01.2016

Factory production worker

Memory Lane Cakes
02.2012 - 12.2014

NVQ Level 2 - Hospitality

Shared Apprenticeship Programme
Jindrich Spivak