Henry Gombya

• Described previous posts

Gathered experiences from previous similar roles

Integrated previous driving experiences into current role.

• Investigated and resolved complaints related to sewage odour, blockages, and overflows promptly.
• Assessed the environmental impact of proposed sewage projects, ensuring alignment with conservation objectives.
• Facilitated public engagement initiatives to educate communities on the importance of sustainable wastewater management.
• Surveyed sites and assessed project conditions to ensure accurate measurements for effective planning.
• Tested soils, concrete and materials to assess adequacy for supporting foundations.
• Investigated process failures to reduce malfunctions and system shutdowns.
• Used engineering judgment to appraise different options and recommend most suitable choice for issues.
• Liaised with stakeholders to communicate civil design, facilitating collaboration and aligning project objectives.
• Kept design and construction contracts in compliance with required standards and current safety legislation.
• Maintained knowledge of industry advancements and regulatory changes to inform strategic planning and compliance.
• Implemented cost-saving measures that reduced operational expenses without compromising quality.

• Managed route planning and navigation using GPS systems to optimise delivery schedules and reduce fuel consumption.
• Maintained cleanliness and tidiness of the vehicle, both interior and exterior, to project a professional company image.
• Handled merchandise carefully to provide safe delivery.
• Collaborated with the warehouse team to ensure correct and efficient loading of vehicles according to delivery orders.
• Guaranteed proper storage of products in line with temperature, cleanliness and security regulations.
• Operated motor vehicle safely and in line with UK highway code.
• Provided excellent customer service by addressing queries and concerns with patience and professionalism.
• Documented daily driving details in electronic logs accurately.
• Maintained accurate records of deliveries, collections, and journey logs, adhering to company policies and legal requirements.
• Followed scheduled routes, meeting expected turnaround goals [Number] minutes ahead of schedule.
• Reviewed over [Number] daily delivery documents and orders, reporting any errors or discrepancies on delivery documents to supervisor.
• Verified contents of [Number] daily inventory loads against shipping papers.

• Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency.
• Negotiated contracts with suppliers, securing cost-effective deals and improving profit margins.
• Cultivated business culture emphasising performance optimisation and goal achievement, fostering team motivation.
• Controlled expenses and allocated financial resources to meet budget goals, ensuring financial stability.

• Achieved zero incidents involving collisions with vehicles or pedestrians.
• Upheld clean driving licence and complied to road rules to provide safe and enjoyable journey.
• Adhered to timetables and routes to maintain timely arrivals and departures.
• Managed antisocial behaviour effectively, prioritising safety and comfort for all passengers.
• Assisted passengers with limited mobility, ensuring safe and dignified access to vehicle.
• Handled passenger queries with professionalism, providing timely information on schedules and services.
• Provided information to passengers, including route, schedule and fare information.
• Maintained a clean and orderly bus interior to uphold company standards and enhance passenger experience.
• Checked bus for cleanliness and lost property between routes to keep rides comfortable and hygienic for customers.
• Carried out thorough quality inspections of vehicles before starting shifts, verifying excellent and safe condition.
• Demonstrated flexibility by working nights and weekends to meet scheduling needs.

• Conducted pre-departure safety checks on the vehicle to maintain high standards of roadworthiness.
• Conducted thorough safety checks before journeys, ensuring client safety and vehicle readiness.
• Remained alert at all times scanning potential hazards to reduce unexpected situations.
• Followed all national and local driving laws and regulations to ensure compliance and safety.
• Followed traffic laws to protect vehicle and passengers.
• Planned efficient routes based on group destinations and real-time traffic reports to optimise travel time.
• Utilised strong geographical knowledge to navigate routes effectively, minimising delays and disruptions.
• Maintained timely adherence to schedules and safety protocols.
• Demonstrated excellent time management skills to adhere to scheduled breaks without affecting service continuity.
• Resolved passenger queries professionally, ensuring clear communication of schedules and services.
• Made passenger announcements through vehicle address system to share journey times and upcoming destinations.
• Ensured a hygienic coach environment by employing various cleaning techniques.
• Upheld professional standards in uniform and personal presentation, representing the company positively in public.
• Reported any vehicle malfunctions or safety concerns promptly to the maintenance team for swift resolution.

• Achieved service time and quality targets.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Prepared range of written communications, documents and reports.
• Developed excellent working knowledge of industry trends and improvements in processes.

Performed duties in alignment with previous role detailed on prior page at London United Busways.

• Conducted thorough vehicle inspections prior to shifts, ensuring safety and operational integrity.
• Followed traffic regulations to safeguard vehicle occupants.
• Maintained a spotless driving record by adhering strictly to road rules.
• Ensured timely arrivals and departures by sticking to scheduled timetables and routes.
• Processed cash payments when customers entered the coach, counting cash and providing change efficiently.
• Used soap, pressure washers, wax and other tools to clean coach exterior to company's high-quality standards.
• Assisted parents and carers with buggies and prams, lowering accessibility ramp for easy embarkment.
• Followed traffic laws to protect vehicle and passengers.
• Achieved zero incidents involving collisions with vehicles or pedestrians.
• Operated various types of buses on scheduled routes, adhering to strict timetables for reliable transport service.
• Assisted passengers with limited mobility to safely enter and exit vehicle.
• Welcomed passengers with friendly smile, putting passengers at ease and providing enjoyable experience.
• Operated vehicles in a safe manner, following highway laws and best driving practices.
• Upheld clean driving licence and complied to road rules to provide safe and enjoyable journey.
• Carried out thorough quality inspections of vehicles before starting shifts, verifying excellent and safe condition.
• Adhered to timetables and routes to maintain timely arrivals and departures.
• Worked at night and on weekends demonstrating flexibility with scheduling needs.
• Reviewed bus route and shift schedules regularly to observe any changes.
• Monitored traffic conditions and weather reports to adjust routes or timings as necessary for safety and punctuality.
• Maintained a clean and orderly bus interior to uphold company standards and enhance passenger experience.
• Conducted pre-and post-journey safety checks to maintain vehicle roadworthiness and passenger safety.
• Used local road knowledge to navigate unforeseen traffic, construction, or other obstacles.
• Handled antisocial behaviour calmly and professionally, prioritising passenger safety.
• Participated in regular training sessions to update driving skills and knowledge of transport regulations.
• Obtained PCV license from qualified driving instructors and CPC training.
• Observed weather conditions and adjusted driving accordingly for passenger safety and other road users.
• Collaborated with control room staff to communicate delays or incidents, enhancing operational efficiency.
• Proactively assisted disabled passengers in boarding and exiting bus.
• Satisfied riders with professional, friendly and knowledgeable service during trips.
• Coordinated emergency situations quickly and efficiently to minimise risk.
• Implemented crowd control measures during peak times to ensure a safe and comfortable journey for all passengers.
• Maintained passenger comfort by controlling vehicle temperature and lighting.
• Managed and dealt with emergencies occurring while driving vehicle.
• Managed fare collection efficiently, processed travel passes, and provided accurate change to passengers.
• Kept vehicle performing optimally to meet emissions standards.
• Maintained relevant knowledge on travel, ticket types, fares or promotions by reading notices and updated fare books.
• Liaised with school officials for safe transport of children, ensuring adherence to safeguarding policies.
• Instructed passengers travelling with luggage to store on overhead racks to minimise risk to passengers.
• Used GPS software to divert around major traffic incidents with minimal impact to routes.
• Stayed up to date on local attractions, events and points of interest to provide useful information to tourists.
• Processed card or cash fare payments for customers, providing tickets, receipts and change.
• Facilitated the evacuation of passengers in emergency situations, following safety protocols effectively.
• Provided professional customer service, addressing passenger inquiries with courtesy and respect.
• Implemented eco-driving techniques to minimise fuel consumption and reduce environmental impact.
• Utilised effective stress management techniques to remain calm and focused during long drives.
• Assisted passengers with special needs, ensuring a comfortable and secure journey experience.
• Coordinated with tour guides to facilitate informative and enjoyable sightseeing experiences for tourists.
• Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
• Maintained a clean and tidy vehicle interior to uphold company image and passenger satisfaction.
• Handled ticket sales and fare collection, accurately recording transactions for accounting purposes.
• Adapted quickly to changing weather conditions and road situations to ensure passenger safety.
• Maintained excellent customer satisfaction by arriving and departing at bus stops on schedule.
• Helped customers load and unload heavy luggage into buses.