- Reading and writing
- Gardening
- Music
Jillian Hedges
Tenbury Wells,Worcestershire
Summary
Compassionate Care Assistant experienced in providing tailored support for individuals with diverse needs. Developed strong organisational skills through managing household responsibilities and coordinating care for children, including those with special requirements. Demonstrated commitment to fostering well-being and delivering personalised assistance in both family and professional settings.
Overview
16
16
years of professional experience
Work History
Stay at Home Mum
Self Employed
Tenbury Wells
09.2011 - Current
- Maintained spotless floors through thorough deep cleaning using Hoovers, mops, and brushes.
- Reliable Domestic Housekeeper with experience maintaining client homes. Hardworking and service-driven with great organisational and time management skills.
- Prepared a variety of meals for customers, completing according to preferences and dietary needs.
- Monitored children's interactions with others, encouraging sharing and cooperation in safe a safe environment.
- Administered first aid and managed minor injuries, maintaining a calm and reassuring presence for children.
- Facilitated children's social skills by implementing a variety of learning and play strategies.
- Prepared healthy, nutritious meals tailored to children's preferences and supported them during feeding.
- Created fun resources for children to aid learning and development.
- Planned unique, engaging messy play activities to encourage children's sensory development.
- Promoted good hygiene by instructing on proper techniques and consistently monitoring practices.
- Used positive reinforcement and behaviour modelling to discipline children.
- Adapted communication methods to effectively engage with children at different stages of development.
- Provided emotional support and guidance to children experiencing difficulties, fostering a nurturing atmosphere.
Passenger Assistant
Self Employed through Emerald Taxis
Evesham, Worcestershire
01.2014 - 06.2014
- Conducted morning and afternoon transport for adults with varying mental and physical disabilities, ensuring timely and safe arrivals.
- Ensured clean, safe environments, minimising accident risks and enhancing overall safety.
- Actively listened to customers to fully understand requests and address concerns.
- Fostered a supportive atmosphere, helping patients feel comfortable and promoting positive interactions.
- Managed challenging behaviour through de-escalation techniques and person-centred approaches.
Retail Worker
Lidls
Evesham
08.2010 - 09.2011
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Processed cash and card payments during busy shopping periods to minimise customer waiting times.
- Maintained tidy, safe shopping environment, adhering to health and safety guidelines to enhance customer experience.
- Replenished items and organised displays to present stock professionally and attractively for customers.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Closed store by restocking shelves, cleaning till areas, and counting cash to ensure smooth end-of-day operations.
Education
GCSEs -
Bewdley High School
Bewdley, WOR01-2005
Skills
- Cooking
- Meal preparation
- Cleaning
- Time management
- Budgeting
- Safety awareness
- Customer service
- Conflict resolution
- Adaptive problem solving
- Organisational skills
- Flexibility in tasks
- Reliability
- Active listening
- Negotiation skills
- Positive attitude
Interests
Refrences
- John Griffith johnwaynegriffith@hotmail.com
- Margarita Krecina margaritakrecina@gmail.com
Timeline
Passenger Assistant
Self Employed through Emerald Taxis
01.2014 - 06.2014
Stay at Home Mum
Self Employed
09.2011 - Current
Retail Worker
Lidls
08.2010 - 09.2011
GCSEs -
Bewdley High School