Erika Cook

Facilitated arts and crafts activities to promote creativity and fine motor skills in children.

Manage the day to day drop offs and pick ups as well as after school activities and clubs.

• Managed viewings and sales of new and existing properties in and around the Holt area.
• Collaborated with team to achieve sales targets and facilitate communication between solicitors and clients.
• Provided support across multiple branches during staff absences, ensuring continuity of service.
• Managed day-to-day administration and front-of-house operations during maternity cover.

• Addressed customer queries promptly, fostering positive relationships.
• Organised day to day operations with the Next store my store was based within.
• Oversaw recruitment process for the on-boarding of competent staff members.
• Handled ongoing enquiries efficiently, maintaining accurate records.

• Starting as a christmas temp, within the sales team, was kept on in a part-time capacity whilst studying.
• Went full time in 2008 as a visual merchandiser, arranging displays in King's Lynn and supporting the team day to day.
• Also assisted in the store refurbishments and reopening of the Cambridge and Norwich branches.