Hi, I’m
Jigar Shah
Basingstoke,Hampshire
Summary
Techno-functional IT professional with 15 years in Banking & Financial Services, Logistics, and Quality Assurance. Product Manager skilled in transforming complex workflows into user-friendly digital products. Expert in stakeholder engagement and aligning product strategies with market needs. Committed to driving outcomes through innovative product development and continuous improvement.
Overview
15
years of professional experience
4
years of post-secondary education
1
Certification
Work history
Wise Tech GlobalLondon
Product Manager
01.2020 - Current
Job overview
- Spearheaded end-to-end development of Trade Finance SaaS and white-label solutions, including flagship product Galileo, adopted by 100+ clients across banks and corporates.
- Drove product strategy from ideation to launch, translating complex trade finance workflows into user-friendly digital experiences.
- Led cross-functional teams to develop and launch innovative product features that enhanced user experience.
- Oversaw product lifecycle from conception to launch, ensuring alignment with market needs and customer expectations.
- Conducted market research and analysis to identify emerging trends and inform product development strategies.
- Managed stakeholder relationships and coordinated feedback sessions to gather insights for continuous product improvement.
- Developed and maintained product roadmaps, prioritizing features based on strategic objectives and resource availability.
- Introduced measures to improve quality control standards across manufacturing process.
- Implemented data-driven decision-making processes across all stages of product development.
- Conducted market research to identify trends and inform product strategies, fostering continuous improvement and stakeholder satisfaction.
Intellect Design Arena LimitedVienna, Austria
Business Analyst
02.2018 - 12.2020
Job overview
- Managed Trade Finance solution requirements and implementation onsite for 6 legal entities of leading European bank.
- Analyzed and documented requirements in user story format.
- Created tailored solutions by understanding and translating customer requirements into functional specifications.
- Improved client relationships by addressing and managing their needs effectively.
- Collaborated with product owner to manage agile backlog effectively.
- Acted as Scrum Master to guide development team and eliminate obstacles.
- Contributed to creation of functionalities and processes that addressed product needs.
- Performed quality assurance tests to ensure product reliability and efficiency before deployment.
- Conducted analysis on existing systems, identifying and evaluating potential solutions.
- Facilitated communication between remote development teams, internal IT, and business stakeholders.
Intellect Design Arena LimitedMumbai, India
Test Team lead
03.2014 - 02.2018
Job overview
- Designed and implemented test plans, specifications, and reports for 20+ major product releases, ensuring alignment with business requirements and reducing post-release defects by 20%.
- Collaborated with development teams to resolve 100+ critical and high-priority issues during the SDLC, accelerating release cycles by 15%.
- Participated in product design reviews for 5+ core modules, validating functional requirements and improving schedule adherence by 10%.
- Documented and enforced testing processes and procedures across teams, leading to a 30% improvement in testing consistency and audit compliance.
- Mentored 6 junior test engineers, providing on-job training that enhanced team productivity and reduced onboarding time by 25%.
- Quickly learned and applied new tools and methodologies, improving daily task efficiency and contributing to a 15% reduction in test execution time.
- Applied critical thinking to break down problems, evaluate solutions, and make informed decisions, contributing to faster issue resolution and higher product quality.
Tata consultancy services (TCS)Mumbai, India
Software Quality Analyst
03.2011 - 06.2014
Job overview
- Conducted thorough testing of software applications to identify defects and ensure quality standards were met.
- Developed and executed comprehensive test plans, cases, and scripts for various software projects.
- Collaborated with cross-functional teams to gather requirements and provide feedback on software design and functionality.
- Reviewed and analyzed system requirements and specifications to ensure alignment with testing objectives.
- Displayed energy and enthusiasm in fast-paced environment.
Education
Mumbai UniversityMumbai
Master of Science from Information Technology
03.2011 - 03.2013
Mumbai UniversityMumbai
Bachelor of Science from Information Technology
03.2009 - 03.2011
Skills
- Technical proficiency
- Product roadmap planning
- Stakeholder engagement
- Supply chain understanding
- User experience design
- Cross-functional team leadership
- Feedback collection
- Prioritization expertise
Functional & Domain Expertise
Trade Finance
(Bank Guarantees, Letters of Credit, Documentary Collections, OFAC compliance, SWIFT messaging, Back-office & Front-office portals)
Supply Chain Finance
(Dealer/Vendor financing, Invoice–PO reconciliation, PO financing, Client Onboarding)
Logistics & Distribution
(Electronic Bills of Lading, Shipping Instructions, House Bills, Master Bills)
Tools & Techniquies
- Product & Project Management: Jira, Confluence, Microsoft Project
- Data & Analysis: SQL Developer, Excel, Power BI, Tableau
- Integration & XML Tools: Altova XMLSpy, Altova MapForce, Altova StyleVision, Postman
- Design & Prototyping: Figma, Mockups
- Collaboration & Documentation: Microsoft Office Suite, Miro, Lucidchart
Certification
Scrum Certified Product Owner (CSPO)
Certified Scrum Master (CSM)
Certified Block Chain Expert (Blockchain Council)
ISTQB Foundation - Software Testing
Affiliations
- Drone Videography
- Cooking
- Swimming
Languages
English
Fluent
German
Intermediate
Hindi
Fluent
Marathi
Fluent
Gujarati
Fluent
Timeline
Product Manager
Wise Tech Global
01.2020 - Current
Business Analyst
Intellect Design Arena Limited
02.2018 - 12.2020
Test Team lead
Intellect Design Arena Limited
03.2014 - 02.2018
Software Quality Analyst
Tata consultancy services (TCS)
03.2011 - 06.2014
Mumbai University
Master of Science from Information Technology
03.2011 - 03.2013
Mumbai University
Bachelor of Science from Information Technology
03.2009 - 03.2011