Jesung Kim

• Assisted customers with prescription orders and over-the-counter medications. / collaborated with pharmacists to ensure smooth operations.

(I applied my knowledge, critical thinking, and professional judgment to every situation while continuously learning and improving. I always learn from the past mistakes and reflect on them to improve, becoming a better worker compared to previous workhours.)

• Maintained cleanliness and organisation of pharmacy shelves and work areas.

(I was the one who always took the initiative regardless of how difficult and tough the work is. The example is cleaning up coupious amount of tiles and garbages in front of the pharmacy that nobody wanted to assume.)

• Processed customer transactions accurately at the point of sale.

Supported pharmacists in preparing medication and managing inventory. (promptly hand over particular type of supplements & OTC medications)

• Listen to squad members and officers as a squad leader

• Set an example as a squad leader and a sincere man. But also, at some point, i had to be strict, determined, and have good judgement.

• Take responsibility to all the allocated works ; As a medic, setting SOPs helped to easily manage all patients visited for different reasons.

• work-life balance : In personal time, i rationally pursued productivity (study, workout) but simultaneously sought to rest not to get exhausted.

• Processed customer transactions accurately and efficiently at point of sale.
• Maintained cleanliness and organisation of checkout area to enhance customer experience.
• Resolved customer inquiries and complaints promptly to ensure satisfaction and loyalty.