Jessie Tabilin

Formally Known as St Giles Hotel

• Welcoming guests and assisting with luggage during arrivals and departures
• Collect & stored luggage safely
• Assisting guests with directions, hotel information, and general enquiries
• Coordinating with reception and housekeeping teams to ensure smooth operations
• Maintaining cleanliness and organisation of luggage storage areas
• Supporting guests with loading and unloading luggage from vehicles
• Responding promptly to guest requests and assisting where needed
• Working efficiently in a fast-paced hotel environment
• Maintaining a smart and professional appearance throughout shifts

• Welcomed guests and visitors in a professional and friendly manner during night shifts
• Assisted guests with check-ins, check-outs, and general enquiries
• Monitored hotel entrances and ensured security procedures were followed
• Handled guest requests promptly and efficiently throughout the night
• Coordinated with housekeeping, maintenance, and security teams when required
• Managed phone calls, bookings, taxis, and guest messages professionally
• Maintained accurate records and completed nightly reports
• Assisted with luggage handling and late-night guest arrivals
• Ensured lobby and reception areas remained clean and presentable
• Provided excellent customer service while working independently during overnight hours

• Assisted guests with carrying luggage during arrivals and departures
• Delivered luggage safely and efficiently to guest rooms
• Provided friendly and professional customer service at all times
• Helped guests with directions and basic hotel information
• Coordinated with reception and housekeeping teams for smooth operations
• Maintained cleanliness and organisation of luggage storage areas
• Handled guest requests promptly and professionally
• Supported guests with loading and unloading luggage from vehicles
• Worked efficiently in a fast-paced environment
• Maintained a smart and professional appearance throughout shifts

• Inspected guest rooms after cleaning to ensure high cleanliness standards were met
• Checked rooms for cleanliness, presentation, and proper arrangement of amenities
• Reported maintenance issues or damaged items to the appropriate department
• Ensured rooms were fully prepared and ready for guest arrivals
• Worked closely with housekeeping staff to maintain hotel standards
• Replenished room supplies and amenities when necessary
• Maintained attention to detail while checking multiple rooms daily
• Followed health, safety, and hygiene procedures at all times
• Assisted in maintaining organised housekeeping storage areas
• Supported the housekeeping team to ensure efficient daily operations