Jessica Watts
Summary
Adaptable student with experience in hospitality, event operations, and community volunteering. Strong customer service and communication skills, with a proven ability to support large public events and diverse populations. Capable of taking initiative in responsible roles while fostering positive relationships. Highly computer literate with effective time management and a commitment to service.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
General Assistant
Compass Group UK & Ireland
12.2025 - Current
- Delivered excellent customer service in a busy hospitality environment, ensuring customers received a positive dining experience.
- Operated tills and handled cash transactions accurately and responsibly.
- Managed customer queries and complaints professionally, providing solutions and maintaining high service standards.
- Worked during major public event days, including BBC Gardeners' World, supporting visitor services and event operations.
- Waited tables, taking orders, serving food and beverages, and responding promptly to customer requests.
- Maintained high standards of cleanliness across customer and staff areas, including clearing and resetting tables.
- Assisted with food preparation and basic kitchen duties when required.
- Demonstrated flexibility by supporting front-of-house, kitchen, and pot wash operations as required.
- Restocked food stations, fridges, and supplies to ensure smooth daily operations.
- Supported restaurant opening and closing procedures.
- Worked at private functions including weddings, drinks receptions, and corporate events, serving canapés and beverages to guests.
- Assisted with event preparation and set-up.
- Fully barista trained.
Volunteer
Kings Copse Primary School
11.2024 - 01.2026
- Supported children with a range of additional needs, including blind and deaf pupils.
- Adapted activities to ensure all participants could engage confidently and safely.
- Encouraged participation and helped create an inclusive and welcoming environment.
- Developed strong communication and interpersonal skills while working with children of varying abilities.
Arena Party Assistant
New Forest & Hampshire County Show
07.2025 - 07.2025
- Worked efficiently under strict time constraints to reset and prepare arenas between scheduled events, ensuring the event programme ran smoothly and on schedule.
- Worked collaboratively with colleagues to ensure the safe and successful delivery of large-scale public events.
- Provided information, guidance, and support to visitors throughout the show.
- Maintained high standards of professionalism while working in a busy public-facing environment.
- Assisted with the safe movement of competitors and visitors around busy arena areas.
- Helped prepare arenas and event spaces before competitions and public opening times.
Afterschool Club Assistant
King Edward VI Preparatory School
09.2021 - 03.2024
- Supported the planning and delivery of educational and recreational activities for pupils.
- Provided guidance, encouragement, and pastoral support to students.
- Led activities independently and worked alongside teaching staff as a trusted member of the team.
- Assisted with preparation, organisation, and clean-up of activities and resources.
Community Elderly Support Volunteer
- Planned and delivered engaging activities, including quizzes and group exercises, alongside fellow volunteers.
- Built positive relationships with attendees through conversation, companionship, and support.
- Assisted with visitor registration and welcoming new and returning attendees.
- Supported the preparation and serving of refreshments.
- Helped create a friendly and inclusive environment where all participants felt valued and involved.
School Events & Parents' Evenings Volunteer
- Welcomed visitors and facilitated registration and event organisation for a positive experience.
- Provided directions, information, and support to parents and guests.
- Coordinated event set-up, refreshments, and clear-down to support seamless event execution.
- Collaborated with staff and volunteers to enhance event operations and ensure smooth execution.
Education
A Levels - History, Politics and Psychology
King Edward VI School Southampton
Southampton01-2026
GCSEs -
King Edward VI School
Southampton01-2024
Skills
- Customer Service
- Leadership and Mentoring
- Communication and Interpersonal Skills
- Event Organisation and Coordination
- Teamwork and Collaboration
- Time Management
- Problem Solving and Initiative
- Working Under Pressure
- Cash Handling and Till Operation
- Working with Children and Vulnerable Groups
- Inclusive Practice and Accessibility Awareness
- Computer Literacy
- Fully barista trained
Certification
- Head Girl
- School Prefect
- Grade 8 LAMDA
- Grade 6 Saxophone
- Completed OpenLearn course on developing research questions in International Relations, strengthening academic research and analytical skills.
- Initiated the peer mediation scheme at my school to combat bullying
Additional experience
Head Girl:
- Represented the student body and acted as a positive role model within the school community.
- Worked closely with staff and students to support school initiatives and events.
- Demonstrated leadership, professionalism, and responsibility in a trusted position.
- Assisted in promoting student engagement and strengthening the school community.
School Prefect:
- Supported school events, open evenings, and parents' evenings.
- Welcomed visitors, assisted with registration and event organisation.
- Planned and led engaging activities for younger students.
- Worked collaboratively with staff and fellow prefects to support the wider school community.
- Acted as a positive role model and trusted mentor for younger pupils.
Interests
I enjoy spending time outdoors, particularly walking and exploring nature. I have a keen interest in politics and current affairs and am looking forward to studying Politics and International Relations at university. I am also passionate about music and theatre, having participated in LAMDA and achieving Grade 8, as well as Grade 6 Saxophone. I enjoy volunteering within my local community and have supported children, older adults, and individuals with additional needs through a variety of rewarding roles. I particularly enjoy opportunities that allow me to learn new skills, meet new people, and make a positive contribution to my community.
Timeline
General Assistant
Compass Group UK & Ireland
12.2025 - Current
Arena Party Assistant
New Forest & Hampshire County Show
07.2025 - 07.2025
Volunteer
Kings Copse Primary School
11.2024 - 01.2026
Afterschool Club Assistant
King Edward VI Preparatory School
09.2021 - 03.2024
Community Elderly Support Volunteer
School Events & Parents' Evenings Volunteer
A Levels - History, Politics and Psychology
King Edward VI School Southampton
GCSEs -
King Edward VI School