Jessica Roberts
Chester
Summary
A passionate and driven individual committed to pursuing a long-term career in healthcare. Brings a strong foundation in award‑winning customer service from a retail background, paired with a genuine enthusiasm for working with people. Skilled in building positive relationships, supporting team collaboration, and maintaining high operational standards.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Bookkeeping
Tax works Accountancy
2023.01 - 2023.12
- Assisted in maintaining financial records accurately.
- Supported data entry for transactions and expenses.
- Helped prepare basic financial reports.
Sales assistant
Oliver Bonas
Chester, Cheshire
2024.06 - 2025.12
- Assisted individuals by employing strong interpersonal skills.
- Worked towards achieving financial targets.
- Contributed significantly to securing two Chester Bid Customer Service Awards.
- Co-ordinating and organising and stock.
Kitchen Assistant
Frankie and Benny’s
2022.11 - 2023.03
- Assisted in food preparation tasks.
- Maintained cleanliness of kitchen and dining areas.
- Supported team in achieving high standards of hygiene.
Sales assistant
Pups Pets and Ponies (Deeside)
2022.02 - 2022.08
- Advised on suitable product recommendations by leveraging expertise in animal nutrition and behaviour.
- Facilitated behavioural support for animals during grooming sessions and harness fittings.
- Guided customers in product selection to ensure alignment with their specific needs.
Education
GCSEs -
Castell Alun School
Hope 2016.09 - 2021.07
Diploma - International Baccalaureate
Chester International School
Level 4 (Year One) BSc - Psychology
University of Chester
Skills
- Award-winning customer service delivery
- Team collaboration
- Retail operations management
- Pressure resilience
- People support skills
References
References are available on request.
Accomplishments
- I have achieved a purple belt in Jiu Jitsu and have competed in, and won, international competitions.
- Winning the Chester BID award for customer service two years in a row with my current workplace.
Affiliations
- I enjoy being creating, and have recently began knitting
- I love languages and have been learning French and Malayalam for in my spare time
References
References available upon request.
Timeline
Sales assistant
Oliver Bonas
2024.06 - 2025.12
Bookkeeping
Tax works Accountancy
2023.01 - 2023.12
Kitchen Assistant
Frankie and Benny’s
2022.11 - 2023.03
Sales assistant
Pups Pets and Ponies (Deeside)
2022.02 - 2022.08
GCSEs -
Castell Alun School
2016.09 - 2021.07
Diploma - International Baccalaureate
Chester International School
Level 4 (Year One) BSc - Psychology
University of Chester