Summary
Overview
Work history
Education
Skills
Custom
Timeline
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Jessica Portsmouth

Great Sutton,Ellesmere Port

Summary

Dedicated and experienced Dispensing Optician with 12 year of qualification and 18 years in the optical industry. specialising in Dispensing quality frames and contact lenses, I am skilled in conducting Diabetice retinopathy screenings and Visual stress testing to enhance patient care. I am eager to leverage my extensive background in a dynamic, busy practice that prioritises high-quality eyewear and exceptional customer service. My commitment to helping customers find the perfect fit, combined with my knowledge of the latest industry trends, makes me a valuable asset to any optical team.

Overview

2025
2025
years of professional experience

Work history

Dispensing Optician

Malpas Eyecare

Dispensing optician

Spex4less
Hoylake, Wirral
05.2023 - 10.2024
  • Ensured accuracy of all lens orders by diligently reviewing prescriptions.
  • Coordinated with suppliers for timely delivery of orders, minimising wait times for patients.
  • Actively participated in staff meetings to share insights and contribute to business improvement strategies.
  • Resolved patient queries effectively, ensuring a smooth service experience.
  • Maintained up-to-date knowledge of latest industry trends, improving product recommendations.

Student Dispensing Optician/Fully Qualified Dispensing optician

Skilbeck Opticians
01.2008 - 05.2023
  • Diabetic Retinopathy Screening
  • Assisted patients with eyewear selection, resulting in high customer satisfaction.
  • Demonstrated proficiency in using optical instruments and measuring devices for accurate results.
  • Coordinated advertisements for practice promotions.
  • Staff holidays and Rota’s
  • provided training to employees
  • Conducted comprehensive contact lens fitting sessions to ensure proper usage and handling.
  • Resolved patient queries effectively, ensuring a smooth service experience.
  • visual stress tests/colorimetry

Trainee Optical Assistant

Orrell Opticians
01.2006 - 01.2008
  • Basic Receptionist duties.
  • Basic frame fittings
  • Contact lens teaches
  • Working towards my distance learning training

Education

City & Guilds level 3 qualification - Diabetic retinopathy screening

City & Guilds

ABDO Level 6 Diploma - Ophthalmic Dispensing

ABDO

Foundation Degree - Ophthalmic Dispensing

Anglia Ruskin University

University certificate - ophthalmic Dispensing Assistants

Anglia Ruskin University

GCSE Grade C - English, Mathematics, IT, Business Studies

Skills

  • Frame selection - Expertise in choosing and fitting frames that match patients’ preference and optical needs
  • Contact lens teach
  • Diabetic retinopathy screening
  • Visual stress testing/Colorimetry
  • Conflict resolution - Ability to address and resolve patient concerns in a professional manner
  • Continuous learning - Commitment to staying updated with the latest trends in eyewear and Eyecare technology
  • Team management- Ability to lead and motivate a team

Custom

  • Reading
  • Walking

Timeline

Dispensing optician

Spex4less
05.2023 - 10.2024

Student Dispensing Optician/Fully Qualified Dispensing optician

Skilbeck Opticians
01.2008 - 05.2023

Trainee Optical Assistant

Orrell Opticians
01.2006 - 01.2008

ABDO Level 6 Diploma - Ophthalmic Dispensing

ABDO

Foundation Degree - Ophthalmic Dispensing

Anglia Ruskin University

University certificate - ophthalmic Dispensing Assistants

Anglia Ruskin University

GCSE Grade C - English, Mathematics, IT, Business Studies

Dispensing Optician

Malpas Eyecare

City & Guilds level 3 qualification - Diabetic retinopathy screening

City & Guilds

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Jessica Portsmouth