Jessica-Mae Sheldon

I unfortunately had to leave my last job to care for a sick relative. The gap in my employment has left me feeling extremely ready and excited to get back to the working environment and into a new routine.

I would ideally love full time employment however am able to be flexible with part time if needed.

• Assisted with administrative tasks, weekly banking and daily paper work.
• Managing phone calls
• Booking appointments
• Offered knowledgeable, friendly support to in-office guests.
• Maintaining a clean shop
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Delivered front of house duties with warm and professional manner.
• Reduced waiting times through effective time management

• Ordering and sorting deliveries to allow for correct stock levels and rotation
• Daily banking
• Replenishing stock
• Handling team meetings
• Handled complaints from in person customers
• Operated till systems correctly, ensuring accurate transactions.
• Assisted in visual merchandising, improving shop floor appeal.
• Answered shop calls

• Improved patients comfort and provided them with companionship.
• Adhered strictly to privacy rules, respecting the confidentiality rights of all clients.
• Administered medication, ensuring correct dosage and timing.
• Worked collaboratively with other carers to provide the best service possible.
• Ensured proper nutrition by preparing healthy meals for patients.
• Helped clean the houses to maintain a low risk safety zone.
• Demonstrated empathy and emotional support daily.
• Managed aggressive and threatening behaviour, working with clients suffering mental health disorders.