Jessica Madu
Ilford,Essex
Summary
Dedicated and approachable student with excellent communication skills. Builds relationships easily and encourages participation in group settings. Interested in the publishing field with skills in literary analysis, organisation and creating content.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
After school assistant
The Ursuline Preparatory School Ilford
Ilford, Essex
04.2023 - 04.2024
- Engaged children in stimulating learning-based activities and games.
- Adhered to policies and procedures and legislative requirements relating to child care.
- Observed and supervised children's play activities with stringent care, eliminating accidents and risk.
- Prepared nutritious meals and snacks, carefully adhering to individual dietary requirements and portioning standards.
- Managed behavioural issues through effective conflict management.
- Participated in staff meetings to gather more information and updates.
- Reported to manager regarding issues and concerns of parents and children respecting confidentiality and privacy regulations.
- Employed a friendly approach to enhance communication and build rapport with children with various difficulties.
Customer service team member
SV2FC
Ilford, Essex
08.2023 - 08.2023
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Aided in the setting up and setting down of equipment for the football camp.
- Remained on-call, providing assistance extra help was needed.
- Applied positive customer service approach to increase satisfaction levels.
- Supported team by demonstrating respect and willingness to help.
Holiday camp entertainment attendant
Ursuline Links
Ilford, Essex
07.2023 - 07.2023
- Developed fun, engaging learning experiences and activities for children of varying ages.
- Built positive rapport with children and parents to enhance overall entertainment experience.
- Attended training sessions regarding proper child safeguarding practices.
- Lead creative activities for children aged 7-11, helped to build confidence through drama and performance related activities.
- Displayed initiative and ability to improvise to keep children entertained during the down time between activities.
Foodbank volunteer
Redbridge Foodbank
Ilford, Essex
05.2020 - 07.2020
- Worked with local charities to coordinate donation drives and fundraising activities.
- Adapted to changing circumstances and maintained positive attitude in challenging situations.
- Collected food donations from local schools, churches and community centres.
- Maintained clean, organised and well-stocked food pantry.
- Prepared hot drinks and snacks for service users, offering a warm, welcoming environment for their duration of stay.
Education
GCSEs -
The Ursuline Academy Ilford
Ilford 09.2020 - 05.2022
Skills
- Problem-solving
- Communication skills
- Leadership and team management skills through my position as Head Girl
- Creating a positive work environment shown through my Jack Petchy award in positivity and leadership (March 2022)
- Public speaking due to leading and creating assemblies for school
- Organisational skills from organising a charity event at school for WEDO
- Team building
- Unique content creation, specifically in analysis of literature through my English coursework
Accomplishments
Jack Petchy Award in 2022 for Leadership from my drama group at Studio 3 Arts
Affiliations
- Drawing
- Crochet
- Fashion design and sewing
- Musical theatre
- Rowing
- Choir
- Writing and reading poetry
Timeline
Customer service team member
SV2FC
08.2023 - 08.2023
Holiday camp entertainment attendant
Ursuline Links
07.2023 - 07.2023
After school assistant
The Ursuline Preparatory School Ilford
04.2023 - 04.2024
GCSEs -
The Ursuline Academy Ilford
09.2020 - 05.2022
Foodbank volunteer
Redbridge Foodbank
05.2020 - 07.2020
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