Jessica Jackson
Stoke-on-Trent,Staffordshire
Summary
A loyal employee with experience in both the food industry and greeting customers whilst providing knowledge and answering any questions they may have to the full extent. i have strong customer service as an individual as well as working in a team taking on challenging roles in high pressure and demanding conditions.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work history
Chip shop assistant
Abbey Fryer
Stoke-on-Trent, Staffordshire
2022.09 - Current
- Preparing food and serving customers in a fast-paced working environment .
- Handling cash and card transactions throughout the use of a till ensuring correct change and billing is provided every time.
- Welcoming customers and providing a friendly and professional service both working independently and with other team members.
- Maintaining a high level of cleanliness to create a safe and pleasant working environment for both staff and customers in the shop
- Organising stock and supplies ensuring stock rotation is complete and up to date.
- Greeted customers in an approachable manner providing service with product knowledge advising on menu recommendations which often lead to higher sales and satisfied customers.
Photography assistant
Bcaptured
Leek, Staffordshire Moorlands
2024.04 - 2024.07
- Assisted in setting up equipment for efficiency and creating a smooth flowing experience towards clients.
- Enhanced visual aesthetics by creating a clean and professional studio and waiting area to allow satisfaction.
- Greeted clients in a welcoming and professional manner to ensure a relaxed and positive experience.
- Managed bookings for personal photoshoots along with photo viewing appointments ,taking phone calls and replying to emails answering any questions or queries the clients may have to ensure the best customer service and experience is provided.
- Disposed of confidential information in an appropriate manner alongside organising the filing cabinet to ensure all customers received their purchases promptly.
Food and beverage hostess
Alton Towers Resort
Stoke-on-Trent, Staffordshire
2021.06 - 2021.11
- Prepared tables to a high standard ensuring cleanliness to provide guest satisfaction.
- Served both food and drinks to guests whilst regularly checking for any additional needs to maintain a positive service.
- Provided guests with recommendations and knowledge of menu items as well as catering towards allergies and intolerances to guarantee customers needs are met.
Education
A-Levels - Photography
Newcastle-under-Lyme College
Newcastle-under-Lyme 2021.09 - 2023.08
A-Levels - English Literature
Newcastle-under-Lyme College
Newcastle-under-Lyme 2021.09 - 2023.08
A-Levels - History
Newcastle-under-Lyme College
Newcastle-under-Lyme 2021.09 - 2023.08
GCSEs - Academic
Birches Head Academy
Stoke-on-Trent 2016.09 - 2021.08
Skills
- Patient attitude both towards customers and learning new skills
- Remaining calm and professional in stressful and fast-paced working environments
- Hard working and motivated
Timeline
Photography assistant
Bcaptured
2024.04 - 2024.07
Chip shop assistant
Abbey Fryer
2022.09 - Current
A-Levels - Photography
Newcastle-under-Lyme College
2021.09 - 2023.08
A-Levels - English Literature
Newcastle-under-Lyme College
2021.09 - 2023.08
A-Levels - History
Newcastle-under-Lyme College
2021.09 - 2023.08
Food and beverage hostess
Alton Towers Resort
2021.06 - 2021.11
GCSEs - Academic
Birches Head Academy
2016.09 - 2021.08