Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jessica Hamstead

Thame

Summary

Results-driven professional specialising in territory management and customer retention strategies. Proficient in point-of-sale systems and Microsoft Office Suite, delivering precise data entry and execution. Capable of fostering relationships through effective communication, dedicated to enhancing business growth and customer satisfaction.

Overview

5
5
years of professional experience

Work history

Sales Administrator

Travelodge Group
Thame, Oxfordshire
01.2023 - 05.2025
  • Enhanced communication through client bookings via email and telephone for effective service delivery to satisfy preferences and needs
  • Consistently utilised Opera, Salesforce, and Google systems for daily management activities.
  • Generated accurate contracts and invoices to enhance financial accountability.
  • Oversaw management roles while performing administrative duties and carrying out systematic checks weekly, including weekend and three-week evaluations, to ensure accuracy of booking details.
  • Optimised room arrangements using Opera block system, aligning with guest preferences.


Customer Service Advisor

Sharp Consumer Electronics
Thame, Oxfordshire
10.2021 - 01.2023
  • Managed hotline calls and emails to ensure prompt customer support.
  • Generated daily reports on inventory movements.
  • Executed monthly marketing campaigns via newspaper distribution.
  • Coordinated with other teams to resolve multi-faceted client problems swiftly.

Store Assistant

Asda
Wheatley, Oxfordshire
10.2020 - 09.2021
  • Delivered efficient service while assisting customers in locating products.
  • Maintained steady knowledge in product placement to enhance customer experience.
  • Conducted thorough stock checks to ensure quality and competitiveness.
  • Troubleshot register issues promptly, minimising disruption of service.

Education

GCSE's - Maths, English, Science, Child development

Lord Williams School
Thame, Oxfordshire
09/2014 - 06/2019

Skills


  • Experience with point-of-sale systems
  • Strategic territory management
  • Adaptable communication
  • Data entry accuracy
  • Relationship building tactics
  • Microsoft office suite proficiency
  • Customer retention strategies
  • Precise execution strategy


Timeline

Sales Administrator

Travelodge Group
01.2023 - 05.2025

Customer Service Advisor

Sharp Consumer Electronics
10.2021 - 01.2023

Store Assistant

Asda
10.2020 - 09.2021

GCSE's - Maths, English, Science, Child development

Lord Williams School
09/2014 - 06/2019
Jessica Hamstead