Jessica Turnbull

I have really enjoyed my role as restaurant manager at The Buck in Great Ayton some of the key roles of my job included,

• Managing staff from all departments and creating rotas based on peoples needs and efficiency.
• Maintained high overall standards.
• Worked well with all departments to create a very good environment for both staff and customers.
• Answered enquiries over the phone for all manner of things, including but not limited to reservations of both tables and rooms, parties and complaints.
• Innovated promotional strategies, raised brand awareness in local community.
• Trained new team members, enhanced service quality.

• Managed cash registers accurately.
• Provided support to manager during audits, ensuring accurate reports.
• Maintained high standards of store cleanliness, enhancing shopping experience for customers.
• Managed the ordering and putting away of all deliveries.

• Ensured stock replenishment in a timely manner to maintain product availability.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Built strong relationships with regular customers for repeat business.
• Managed till operations smoothly, reducing waiting time for customers.

• Utilised excellent communication skills to provide detailed product information.
• Managed till operations smoothly, reducing waiting time for customers.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.