Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Jessica Dadley-Webb

Ripley,United Kingdom

Summary

Reliable, friendly and enthusiastic, a worker with a passion for creating a positive and inclusive environment for staff and customers. My knack for strong communication and problem-solving ensures seamless service, and my warm, confident approach helps create a welcoming atmosphere where both customers and colleagues feel comfortable and valued. With a proven skill for working in fast-paced environments and dedication for providing exceptional customer experiences, I am excited to bring my enthusiasm for coffee culture and teamwork to the vibrant Costa atmosphere.



Overview

2
2
years of professional experience

Work history

Crew Member

McDonald's
Ripley, Derbyshire
11.2022 - 09.2024
  • Delivered orders in both a friendly and efficient manner, prioritising customer satisfaction with consistent order accuracy and fostering a welcoming environment through actively engaging with customers.
  • Handled complaints professionally and proactively with finding prompt solutions, creating greater satisfaction which led to loyal customer relationships.
  • Confident communicator and supportive team member with both customers and colleagues, building greater trust within the work environment.
  • Ability to concurrently serve customers and prepare orders, particularly during peak times, allowing the team to work at maximum efficiency.
  • Ensured all orders and stations met high quality standards with particular focus to meeting food hygiene regulations consistently before preparing orders and serving customers.
  • Routinely recognised by management for my dedication, hard work and positive attitude through achievements such as 'Star of the Shift' and 'Employee of the Month'.

Education

Bachelor of Arts - English

University of Nottingham
Nottingham
09.2024 -

A-Levels - English Literature and Language, History & Psychology

Swanwick Hall School and Sixth Form
Swanwick, Derbyshire
09.2022 - 08.2024

GCSEs - English Language and Literature, History, French, Maths, Physics, Chemistry, Biology.

Swanwick Hall School and Sixth Form
Swanwick, Derbyshire
09.2020 - 08.2022

Skills

  • Fast-paced and adaptable worker
  • Empathetic team player
  • Service orientation
  • Communication excellence
  • Multidisciplinary teamwork
  • Responsive engagement
  • Precision under pressure

Affiliations

  • Charity Work: In the next academic year I am managing the marketing and publicity of St Paul's Church's 'Social Supermarket'.
  • Journalism: I love writing about pop culture, lifestyle and politics.

Timeline

Bachelor of Arts - English

University of Nottingham
09.2024 -

Crew Member

McDonald's
11.2022 - 09.2024

A-Levels - English Literature and Language, History & Psychology

Swanwick Hall School and Sixth Form
09.2022 - 08.2024

GCSEs - English Language and Literature, History, French, Maths, Physics, Chemistry, Biology.

Swanwick Hall School and Sixth Form
09.2020 - 08.2022
Jessica Dadley-Webb