Jessica Barcroft
Blackburn,Lancashire
Summary
Enthusiastic and driven individual with experience in fast-paced customer service, business operations, and NFL-focused media environments. Strong organisational, communication, and teamwork skills developed through experience, with hands-on experience in brand development within an sports podcast. A proactive mindset, strong work ethic, and a strong passion for fan engagement, events, and the NFL, with the ability to thrive in dynamic environments.
Overview
4
4
years of professional experience
9
9
years of post-secondary education
Work history
Brand Consultant and Social Media Manager
Mind The Snap Podcast
Remote
2026.02 - Current
- Collaborative working with an independent, UK-based NFL podcast, strengthening brand positioning to grow the podcast to be one of the largest within the niche.
- Elevating the social media presence across all platforms, including Instagram, TikTok, and X, understanding data analytics and utilising relevant trends within specific demographics to promote growth.
- Engaging with venue executives, planning events, and promoting external partnerships amongst relevant content creators.
- Pitched creative concepts to potential investors for securing funding for new ventures.
Fast Food Crew Member
KFC
Blackburn, Lancashire
2022.06 - Current
- Delivering high-quality and efficient customer service to large volumes of customers in a fast-paced environment.
- Managing multiple tasks simultaneously, while coordinating with team members to ensure seamless operations.
- Maintaining accuracy under pressure, ensuring transactions are handled correctly. Demonstrating strong time management and reliability through consistent punctuality.
- Resolving customer queries professionally and maintaining a positive brand experience.
- Adapted swiftly to new tasks when required, demonstrating flexibility within the role.
Business Assistant
Football Stubs
Remote
2024.06 - 2025.02
- Supported and assisted in the development of marketing strategies aligned with business objectives.
- Conducted research to identify potential external sponsorship opportunities, as well as partnership prospects.
- Communicated with external stakeholders, sending professional outreach emails to potential clients and partners.
- Maintained and updated the business website daily, ensuring portfolio information was accurate.
- Assisted with general administrative tasks and demonstrated strong organisational skills by managing multiple tasks and deadlines simultaneously.
Education
Bachelor of Science - Business Management with Sport
University of Salford
Salford 2023.09 - 2026.07
A-Levels - English Language, Psychology, Media Studies
Blackburn College Sixth Form
Blackburn, Blackburn with Darwen 2020.09 - 2022.06
GCSEs -
St Wilfrid's Church of England Academy
Blackburn 2015.09 - 2020.06
Skills
- Microsoft Office Specialist Certification
- Customer Service
- Brand development
- Social media promotion
- Events logistics management
- Teamwork and collaboration
- Ability to work under pressure
- Strong work ethic and reliability
Affiliations
- American Football
- Running
- Social Media
Languages
English
Native
Spanish
Beginner
References
References available upon request.
Timeline
Brand Consultant and Social Media Manager
Mind The Snap Podcast
2026.02 - Current
Business Assistant
Football Stubs
2024.06 - 2025.02
Bachelor of Science - Business Management with Sport
University of Salford
2023.09 - 2026.07
Fast Food Crew Member
KFC
2022.06 - Current
A-Levels - English Language, Psychology, Media Studies
Blackburn College Sixth Form
2020.09 - 2022.06
GCSEs -
St Wilfrid's Church of England Academy
2015.09 - 2020.06