Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Tina Ingamells

Hull,East Riding of Yorkshire

Summary

Motivated Administration Manager offers proactive, flexible support to meet changing demands of busy office environments. Organised with excellent planning abilities to meet operational deadlines. Logical with good initiative to remain calm and productive under pressure. Excellent IT and people skills

Overview

32
32
years of professional experience
3
3
years of post-secondary education

Work history

Advertising Quality Manager

KCOM Group PLC
Hull, Kingston upon Hull
11.1993 - 04.2022
  • Monitored department workload, coordinating activities to minimise resource concerns.
  • Planned, coordinated and optimised administrative procedures.
  • Facilitated smooth information transfers between internal teams and third party advisors.
  • Maintained strong working relationships with group and partner companies.
  • Analysed administrative operations to identify and mitigate potential risk.
  • Researched and unearthed new opportunities to improve operational efficiency.
  • Resolved issues as they arose for smooth daily management of administrative operations.
  • Oversaw compliance to high standards and accuracy, reviewing completed work and reconciling discrepancies.
  • Conducted individual appraisals, set KPI targets, and devised professional development plans to improve staff performance.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.
  • Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
  • Coordinated work of 10 clerical team members to consistently meet office needs.
  • Scheduled staff and delegated assignments to adequately cover operational and project requirements.

Administrative Assistant

GKN Group
Hull, Kingston upon Hull
06.1990 - 06.1992
  • Received, sorted and distributed incoming mail.
  • Acted as main contact for internal and external clients.
  • Provided printing, photocopying scanning support to colleagues.
  • Typed and proofread documents produced by other staff members.
  • Drafted contracts and purchase orders for team.
  • Created expense reports with matching receipts.
  • Kept files organised and up-to-date for accurate record-keeping purposes.

Education

BTEC National Business Studies - Business Studies

Hull College
Hull
08.1988 - 06.1990

GCSEs - Maths

Sydney Smith High School
Hull, Kingston upon Hull
05.1987 - 06.1988

GCSEs - English

Sydney Smith High School
Hull, Kingston upon Hull
05.1987 - 06.1987

GCSEs - French

Sydney Smith High School
Hull, Kingston upon Hull
05.1987 - 06.1987

GCSEs - Chemistry

Sydney Smith High School
Hull, Kingston upon Hull
05.1987 - 06.1987

GCSEs - Biology

Sydney Smith High School
Hull, Kingston upon Hull
05.1987 - 06.1987

GCSEs - Geography

Sydney Smith High School
Hull, Kingston upon Hull
05.1987 - 06.1987

Skills

  • Deadline driven
  • Outstanding written and verbal communication
  • Relationship building
  • Workflow planning
  • Exceptional literacy and numeracy
  • Well-organised
  • Database administration
  • Regulatory compliance
  • Microsoft Office Specialist Certification
  • Staff scheduling
  • Detail-orientated
  • Data entry
  • Ability to prioritize

Languages

English
Fluent
French
Elementary

Timeline

Advertising Quality Manager

KCOM Group PLC
11.1993 - 04.2022

Administrative Assistant

GKN Group
06.1990 - 06.1992

BTEC National Business Studies - Business Studies

Hull College
08.1988 - 06.1990

GCSEs - Maths

Sydney Smith High School
05.1987 - 06.1988

GCSEs - English

Sydney Smith High School
05.1987 - 06.1987

GCSEs - French

Sydney Smith High School
05.1987 - 06.1987

GCSEs - Chemistry

Sydney Smith High School
05.1987 - 06.1987

GCSEs - Biology

Sydney Smith High School
05.1987 - 06.1987

GCSEs - Geography

Sydney Smith High School
05.1987 - 06.1987

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Tina Ingamells