Jerome Martin
Birmingham,Walsall
Summary
Experienced Parcel Delivery Driver with a solid background in maintaining delivery records and enhancing customer satisfaction. Former Painter and Decorator delivering tailored solutions, and Factory Operative ensuring quality and safety compliance. Roles as Engineer contributed to engine production, while Stock Manager focused on inventory management and hygiene standards. Key strengths include problem solving, adaptability, communication, leadership, time management, and GPS route planning.
Overview
1
1
Language
15
15
years of professional experience
Work History
Parcel Delivery Driver
Amazon
Various
02.2026 - Current
- Ensured timely deliveries to meet schedule demands.
- Handled merchandise carefully to guarantee safe delivery to customers.
- Loaded vehicle, properly securing items to prevent load shifting and damage during transportation.
- Executed manual lifting of parcels exceeding 30kg to ensure safe transport
- Obtained signatures and took pictures of parcels for proof of delivery purposes.
- Maintained accurate delivery records, updating tracking systems upon completion of deliveries.
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
- Provided exceptional customer service, addressing queries and concerns with professionalism and patience.
- Processed returns and exchanges efficiently at point of delivery, ensuring accurate paperwork.
Painter and Decorator
GM&Co Tradesmen
04.2020 - 11.2025
- Applied coats of paint, varnish, and wallpaper to interior and exterior surfaces, achieving high-quality finishes.
- Prepared surfaces for decoration by filling cracks, sanding down, and applying primer for optimal paint application.
- Added new paint coats to surfaces using brushes, rollers and sprayers.
- Washed, scraped and sanded surfaces, resulting in clean and smooth application of wall finishes.
- Inspected painted surfaces and rectified any flaws for high quality finishes.
- Demonstrated precision in cutting in, edging, and detailing work, ensuring crisp lines and superior finishes.
- Selected appropriate painting equipment for each job based on surface type and project requirements.
- Conducted final inspections with clients and made adjustments to ensure satisfaction with the finished work.
- Collaborated with clients to understand their requirements and delivered tailored solutions within budget constraints.
- Continually used initiative in painting and decorating tasks to guarantee high-quality results in line with client specifications.
- Conducted precise measurements to estimate materials and time required for each painting project.
- Prepared surfaces by fixing woodwork, filling holes and cracks and smoothing and sealing surfaces.
- Adhered to health and safety guidelines, wearing appropriate protective gear to prevent accidents and injuries.
- Utilised knowledge in hazardous materials to ensure correct and compliant handling, use and disposal.
- Erected safety scaffolding and ladders to reach high work areas.
- Monitored workmanship of hired contractors, upholding high-quality painting and decorating results.
- Executed bespoke mural and decorative paintwork requests, demonstrating creativity and attention to detail.
Factory Operative/Delivery Driver
Northgate Kitchens/Bedrooms
Northgat
08.2018 - 04.2020
- Packed products with precision, ensuring accurate counts and quality standards were met.
- Upheld the production line to quality and hygiene specifications.
- Monitored production lines, identifying and rectifying minor faults to prevent downtime.
- Cleaned machinery to uphold health and hygiene standards, contributing to safe production environment.
- Operated machinery and equipment safely, adhering to strict health and safety protocols.
- Transported items safely and responsibly to minimise risk.
- Loaded outgoing trucks with finished goods for timely delivery. with finished goods and balanced loads to prevent shifting.
- Managed inventory of raw materials and finished goods to ensure continuous production flow.
- Communicated with Quality Control (QC) and informed supervisor of low-quality goods to support product integrity.
- Adhered to product quality control strategies and suggested modifications to management.
- Cleared blockages from machinery to restore operational efficiency. from machines to restore function.
Engineer
Jaguar Land Rover
01.2015 - 08.2018
- Worked in fast-paced environment building engines on rotating shifts, ensuring adherence to deadlines and maintaining tidy work area while managing stock checks and upholding company quality standards. Gained proficiency in 11 processes on my line, contributing effectively to team success.
- Tested equipment, machinery and instruments to assess proper functioning.
- Kept project leaders regularly updated with progress, maintaining open, productive communication.
- Managed maintenance data records and tracked maintenance and operating information for onsite reference.
Stock Manager
Footlocker
02.2012 - 01.2015
- Received, checked, and unpacked deliveries according to procedures, maintained high standards of hygiene and neatness, reported damaged goods, and scanned items for safe storage in designated customer areas.
- Liaised with suppliers to resolve delivery issues, maintaining strong relationships and uninterrupted supply chain.
- Reviewed and updated stock management policies regularly, aligning them with industry best practices.
- Used inventory management system to maintain accurate order records.
Education
Level 3 - Business Management
Bournville College
09-2010
City & Guilds Level 1 - Brick Laying
06-2023
8 GCSE - Maths, English, ICT, Science and Design Tec
Kings Norton High School
01-2007
Skills
- Problem solving, Empathy, Creativity, Adaptability, Communication, Leadership and Self-motivation
- Customer service
- Customer interaction
- Time management
- Conflict resolution
- Problem solving
- Adaptability
- Communication
- Creativity
- Leadership and Self-motivation
- Empathy
Languages
English is my first language, but I'm currently learning how to speak Spanish.
Hobbies
Reading, Gym, Listening to music, Drawing, Writing short stories, Sight seeing and Travel
Timeline
Parcel Delivery Driver
Amazon
02.2026 - Current
Painter and Decorator
GM&Co Tradesmen
04.2020 - 11.2025
Factory Operative/Delivery Driver
Northgate Kitchens/Bedrooms
08.2018 - 04.2020
Engineer
Jaguar Land Rover
01.2015 - 08.2018
Stock Manager
Footlocker
02.2012 - 01.2015
Level 3 - Business Management
Bournville College
City & Guilds Level 1 - Brick Laying
8 GCSE - Maths, English, ICT, Science and Design Tec
Kings Norton High School