Summary
Overview
Work history
Education
Skills
COMMUNICATION
Volunteer Experience
TRANSFERABLE SKILLS
References
Timeline
Generic

Adebola Omolara Fakoya

Cressing Braintree,Essex

Summary

Accomplished professional with expertise in operational management, team leadership, and customer service. Demonstrates proficiency in route optimisation, supply chain management, and inventory control to drive process improvement and cost reduction. Skilled in staff training and development, performance management, and conflict resolution to foster a motivated workforce. Adept at utilising delivery management software and GPS navigation systems for efficient delivery operations. Committed to strategic planning, problem-solving, and risk management while ensuring safety compliance. Career goals include leveraging technical proficiency and core competencies to enhance organisational efficiency and customer satisfaction.

Overview

26
26
years of professional experience

Work history

Parcel Delivery Driver

EVRI Flex
10.2023 - 07.2025
  • Managed daily routes, delivering an average of 70-90 parcels per day with a consistent on-time delivery record and ‘5-star' customer rating.
  • Implemented advanced route optimization software, resulting in a 15% reduction in average delivery times and a 10% decrease in fuel consumption within the first year.
  • Achieved and consistently maintained a 100% on-time delivery rate by optimizing scheduling and real-time tracking, exceeding company targets.
  • Trained and mentored some new delivery staff, ensuring adherence to company policies and safety standards leading to a 20% improvement in team productivity and a 10% reduction in delivery errors.
  • Managed and resolved complex customer delivery inquiries and issues, enhancing customer satisfaction scores by 12%.
  • Collaborated cross-functionally with warehouse operations and customer service teams to streamline workflows and improve overall supply chain efficiency.

Cover Driver

EVRI
Braintree
04.2023 - 09.2023
  • Supported the Delivery Manager in overseeing daily delivery operations for a number of failing routes.
  • Achieved route planning and optimization practice, leading to a 5% increase in daily delivery capacity.
  • Provided on-the-job training and guidance to new drivers, sharing best practices for efficient and safe delivery.
  • Maintained a perfect driving record with no accidents or traffic violations.

Self employed

REGI-KUTZ
01.2020 - 07.2025
  • Company Overview: A Small-Scale Fashion Designing Business
  • Re-activated my sewing business during the COVID pandemic.
  • Creative & Design Activities.
  • Inspiration.
  • Conceptualization.
  • Sketching & Illustration.
  • Fabric & Material Sourcing.
  • Creating garments for customers.
  • Overseeing the entire process from sourcing to delivery.
  • Arranging for the transportation of finished goods to customers.
  • Providing excellent customer service and addressing inquiries.
  • Implementing inventory control systems.
  • Staying informed about future fashion trends in terms of colour, silhouette, and materials.

Raising a family

01.2007 - 01.2022
  • A full-time parent to my three children
  • Managing the household budget to ensure bills are paid on a regular basis and on time
  • Preparation of daily meals to meet with nutritional needs
  • Organize time schedule to ensure all tasks of the day are completed
  • Planning of frequent social, recreational and educational events
  • Communicating and negotiating with schools and education associations to aid in development

Casual Market Research Field Worker

Ipsos MORI
Harrow
01.2020 - 01.2021
  • Market research data collection

Freelance Interpreter (Yoruba Language)

Language Empire, LTD
Rochdale
01.2016 - 01.2020
  • Facilitated communication between Yoruba Patients and NHS Health Care providers (Doctors, Nurses, Social Welfare workers)
  • Responsible for ensuring that everything that is said is communicated accurately

Proprietor and General Manager

REGICUTS
01.2000 - 01.2016
  • Company Overview: A Fashion Designing Business
  • Conceptualized, designed and produced several outfits
  • Monitored and instructed production process as well as supervise all operations
  • Ensured customer satisfaction by monitoring and dealing with all customer complaints and questions. Assess customer requirements and make all necessary changes required
  • Handled cash flow (income and expenditure) and budgeting analysis and decisions
  • Maintained effective operating procedure and organized inventory control

Consultant and Visiting Professor to the Project

St. George's University, School of Veterinary Medicine
01.2010 - 01.2011
  • “Vocationalisation of Animal Sector Education: MSc Animal Product Processing, Entrepreneurship & Safety” (VASES-MAPPES) / St. George's University (VASES-MAPPES/ SGU) Project.
  • To develop a required 3CRU elective course on “Food Product Development” for the graduate (Master's degree program)
  • To teach and evaluate the course “Food Product Development”

Research Fellow

Obafemi Awolowo University
Ile-Ife
01.2006 - 01.2007
  • Taught undergraduate courses in Production Operations Management; Principles of Management; Quantitative Methods in Decision Making and Engineering Economics
  • Supervised undergraduate students Industrial Training program -conducting field survey for projects
  • Seminar co-coordinator for graduate studies

Education

Masters - Technology Management

Obafemi Awolowo University
01.2003 - 01.2002

Diploma - Data Processing

Obafemi Awolowo University
01.1998 - 01.1994

Bachelor of Science - Food Science and Technology

Obafemi Awolowo University
01.1993 - 01.1991

Bachelor of Science - Food Science and Technology

Obafemi Awolowo University
01.1985 - 01.1991

Skills

  • Operational Management : Route Optimization, Supply Chain Management, Inventory Management, Process Improvement, Cost Reduction
  • Team Leadership: Staff Training & Development, Performance Management, Conflict Resolution, Motivation, Coaching & Mentoring, Recruitment Support
  • Customer Service: Customer Relationship Management (CRM), Issue Resolution, Complaint Handling, Customer Satisfaction
  • Technical Proficiency: Delivery Management Software (Cognito iQ), GPS Navigation Systems, Microsoft Office Suite (Excel, Word), Data Analysis
  • Core Competencies: Strategic Planning, Problem-Solving, Decision-Making, Risk Management, Communication (Verbal & Written), Adaptability, Time Management, Organization, Attention to Detail, Safety Compliance

COMMUNICATION

  • English
Proficient (C2)
  • Yoruba
Proficient (C2)
  • Hausa
Intermediate

Volunteer Experience

  • Grenada Industrial Development Corporation (GIDC), Volunteer Advisory Consultant, Industrial Park, Frequente, St. George's, 2014, 2015, Volunteer Advisory Consultant on Nutmeg Processing project, to the Grenada Industrial Development Corporation (GIDC), Industrial Park, Frequente, St. George's
  • 2015, Developed an initial proposal to the Ministry of Finance for the establishment of a Product/Technology Incubation Centre in Grenada

TRANSFERABLE SKILLS

• Initiated, managed and run my own company, which I still do, with 3-7 staff at varying times; in the process, trained and graduated two full-fledged self-employed business owners.
• Organized and displayed a pool-side Fashion show of African fabrics. Alongside designing and styling the attire, I managed the process from ideation, creation, direction and the execution of the show. I worked with several collaborators and vendors to oversee the success of attendees' experience.
• Initiated, facilitated and directed a 30-man and 100-man choirs in Nigeria and Grenada respectively, to deliver Praise/Worship renditions, stage concerts and conference program, optimizing performance success and leading with clarity on interpersonal conflicts.

References

AVAILABLE WHEN REQUIRED

Timeline

Parcel Delivery Driver

EVRI Flex
10.2023 - 07.2025

Cover Driver

EVRI
04.2023 - 09.2023

Self employed

REGI-KUTZ
01.2020 - 07.2025

Casual Market Research Field Worker

Ipsos MORI
01.2020 - 01.2021

Freelance Interpreter (Yoruba Language)

Language Empire, LTD
01.2016 - 01.2020

Consultant and Visiting Professor to the Project

St. George's University, School of Veterinary Medicine
01.2010 - 01.2011

Raising a family

01.2007 - 01.2022

Research Fellow

Obafemi Awolowo University
01.2006 - 01.2007

Masters - Technology Management

Obafemi Awolowo University
01.2003 - 01.2002

Proprietor and General Manager

REGICUTS
01.2000 - 01.2016

Diploma - Data Processing

Obafemi Awolowo University
01.1998 - 01.1994

Bachelor of Science - Food Science and Technology

Obafemi Awolowo University
01.1993 - 01.1991

Bachelor of Science - Food Science and Technology

Obafemi Awolowo University
01.1985 - 01.1991

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Adebola Omolara Fakoya