Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jerickson Ray Diaz

Olongapo City, Zambales,Philippines

Summary

Strategic Clinic Manager with expertise in enhancing patient care standards and financial forecasting. Implements effective patient scheduling systems to optimise clinic operations. Cultivates strong client relationships to ensure exceptional service delivery. Experienced Senior Veterinary Technician skilled in advanced patient care and veterinary practices. Manages clinical staff to promote team development and improve performance. Delivers high-quality care through thorough assessments and treatment planning. Experienced in managing clinic operations, ensuring smooth workflows, and delivering exceptional patient care. Driven by commitment to improving healthcare services through strategic planning and team leadership. Excel in fostering positive relationships with staff and patients alike, enhancing overall clinic efficiency and satisfaction. With solid background in healthcare operations, I bring strong organisational skills and knack for problem-solving. My experience in managing teams and coordinating schedules has honed my ability to ensure smooth clinic functions. Known for effective communication and compassionate leadership, I excel at fostering positive environment for both staff and patients.

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Work History

SENIOR VETERINARY TECHNICIAN / CLINIC MANAGER

VATAN ANIMAL HOSPITAL AND GROOMING CENTER CORP.
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
05.2024 - Current

VETERINARY TECHNICIAN

VATAN ANIMAL HOSPITAL AND GROOMING CENTER CORP.
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
12.2023 - 04.2024

VETERINARY NURSE

HAPPY PAWS PET CARE SERVICES
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
05.2018 - 11.2023

Veterinary Assistant

PET DOCTORS ANIMAL CLINIC
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
05.2016 - 04.2018

PURCHASER/STOCKMAN

AYALA MALLA
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
04.2015 - 04.2016

STORE SUPERVISOR

BURIRIT'S CORNER
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
11.2010 - 01.2013

NURSING ATTENDANT

JAMES GORDON HOSPITAL
ZAMBALES - CITY OF OLONGAPO, REGION III (CENTRAL LUZON)
07.2006 - 10.2010

Education

Higher National Diploma - GRADUATE IN MIDWIFERY

GORDON COLLEGE
OLONGAPO CITY
03.2004 - 04.2006

Skills

  • Patient care standards
  • Financial forecasting
  • Patient scheduling
  • Client relationship management
  • Veterinary diagnostics
  • Medical record keeping
  • Staff training
  • Inventory management
  • Equipment maintenance
  • Risk assessment
  • Team leadership
  • Quality assurance
  • Emergency response
  • Strategic planning
  • Complaint handling
  • Patient scheduling systems
  • Budget control
  • Data analysis
  • Safety audit procedures
  • Clinic operation procedures
  • Process and policy implementation
  • Financial planning
  • Process improvement techniques
  • Staff coordination
  • Emergency response training
  • Knowledge of healthcare laws
  • Ethical understanding
  • Regulatory compliance
  • Policies and procedures
  • Public health policy understanding
  • Contract negotiation
  • Healthcare legislation
  • Medical coding
  • Performance metrics
  • Healthcare procurement
  • Positive attitude
  • Customer service excellence
  • Patient confidentiality
  • Time-management
  • Staff management
  • Decision making
  • Disability support
  • Hazard identification
  • Active listening
  • Effective communication
  • Sensitive issue handling
  • Healthcare law understanding
  • Organisational leadership
  • Technical troubleshooting
  • Relationship-building
  • Report-writing
  • Patient relations
  • Computer literacy
  • Risk Management
  • Medical records management
  • Empathy and compassion
  • Communication proficiency
  • Health and Safety Compliance
  • Health services management
  • Stress tolerance
  • Public speaking
  • Sales forecasting
  • Critical-thinking
  • Project coordination
  • Stress management
  • Project Management
  • Financial reporting
  • Customer service orientation
  • Personnel Management
  • Strategic thinking
  • Interpersonal communication
  • Market research
  • Quality assurance practices
  • Technical report writing
  • Risk assessment techniques
  • Patient advocacy
  • People development
  • Crisis management
  • Process Improvement
  • Ethical decision making
  • Workplace inspections
  • Billing procedures
  • Resourcefulness
  • Initiative taking
  • Medical terminology knowledge
  • Database management
  • Risk mitigation
  • Recruitment and retention strategies

Timeline

SENIOR VETERINARY TECHNICIAN / CLINIC MANAGER

VATAN ANIMAL HOSPITAL AND GROOMING CENTER CORP.
05.2024 - Current

VETERINARY TECHNICIAN

VATAN ANIMAL HOSPITAL AND GROOMING CENTER CORP.
12.2023 - 04.2024

VETERINARY NURSE

HAPPY PAWS PET CARE SERVICES
05.2018 - 11.2023

Veterinary Assistant

PET DOCTORS ANIMAL CLINIC
05.2016 - 04.2018

PURCHASER/STOCKMAN

AYALA MALLA
04.2015 - 04.2016

STORE SUPERVISOR

BURIRIT'S CORNER
11.2010 - 01.2013

NURSING ATTENDANT

JAMES GORDON HOSPITAL
07.2006 - 10.2010

Higher National Diploma - GRADUATE IN MIDWIFERY

GORDON COLLEGE
03.2004 - 04.2006
Jerickson Ray Diaz