Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jenson Thompson

Chester,North wales

Summary

I am a friendly, reliable and approachable individual with strong communication and customer service skills. I am confident working as part of a team and able to remain calm and professional in busy environments. I am eager to help customers and to create a welcoming, positive experience. I am quick to learn, organised and hardworking, with a flexible attitude and a strong willingness to contribute to a successful front-of-house team.

I am confident with helping to prepare and present food to a good standard, making sure meals look clean, fresh and presentable before being served to customers. I am happy to help with different tasks in the kitchen and front of house, including preparing ingredients, serving food and keeping work areas clean and organised. I work well with other staff and always try to support my team, especially during busy periods. I am willing to help wherever needed and understand the importance of good teamwork, communication and providing customers with a positive experience.

Overview

1
1
year of professional experience

Work History

Front House Staff Member

Ffwrd
Wrexham, wrexham
07.2025 - 12.2025
  • Greeted new customers and offered immediate seating assistance. I spoke with customers in a polite manner to meet their needs.
  • Laid tables with clean cutlery, crockery and glassware throughout sittings.
  • Resolved customer complaints to maintain satisfaction and business loyalty.
  • Removed discarded trash and used dishes from customer tables.
  • Polished bar glasses and cutlery, maintaining excellent bar presentation.
  • Checked accuracy of completed orders and delivered to customers at tables.
  • Managed bookings and reservations efficiently, maximising restaurant occupancy and guest satisfaction.
  • Suggested menu items and related beverages matching guest preferences.

Smoothie shop assistant

ATI-FITNESS
Flintshire, Flintshire
07.2024 - 07.2025
  • Kept shelves neat, clean and organised through visual merchandising.
  • Assisted customers in locating products, offering recommendations based on specific needs.
  • Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
  • Processed transactions efficiently, including cash, credit card, and gift voucher payments.
  • Coordinated with team members to maintain a tidy and safe shopping environment.
  • Followed health and safey procedures, keeping up to date with any training.
  • Followed recipes to create smoothes for customers, at times, creating my own smoothies.

Education

GCSEs - G.C.S.E

Castell Alun High school
Flintshire
01-2026

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Inventory management
  • Booking management
  • Cash handling
  • Menu knowledge
  • Teamwork
  • Positive attitude
  • Customer service excellence
  • Cleanliness and hygiene
  • Creative thinking
  • Table service
  • Cleaning and sanitation
  • Patience under pressure
  • Punctuality and reliability
  • Time-management
  • Food safety awareness
  • Table clearing
  • Order taking
  • Food hygiene knowledge

Timeline

Front House Staff Member

Ffwrd
07.2025 - 12.2025

Smoothie shop assistant

ATI-FITNESS
07.2024 - 07.2025

GCSEs - G.C.S.E

Castell Alun High school
Jenson Thompson